ENGINEERING & QUALITY MANAGER
Highly skilled Engineering Manager offering proven record of continuous improvement with lower costs and greater productivity. Progressive multi-industry leadership experience in development, operations, test, lean manufacturing, quality and sales. Expertise in building teams that successfully deliver products to customer specifications under ISO 9000 requirements. Accomplished outside sales record focused on client satisfaction with multi-million dollar contracts in domestic and international markets. Excellent communication skills with all disciplines and professional levels. Always focused on client satisfaction. Capable in French, Mandarin Chinese and Brazilian Portuguese. Member of American Society of Mechanical Engineers (ASME) and American Society for Quality (ASQ).
EDUCATION
Pursuing MBA and BS Accounting/Marketing, Madonna University, Livonia, MI (High Achievement Award)
BS Mechanical Engineering, University of Maryland, College Park, MD (Distinguished Graduate Air Force ROTC)
Diploma, US Air Force Squadron Officer School, Maxwell AFB, AL
PROFESSIONAL EXPERIENCE
Quality Manager, EATON CORPORATION, Horseheads, NY (2008 - 2009)
Led ISO 9001:2000 quality system in 250 person plant producing electrical vacuum interrupters with sales of $86M per year. Directed Advanced Product Quality Planning (APQP), change control, control plan, Design of Experiments (DOE), Design/Process Failure Mode Effects Analysis (D/P-FMEA), error proofing, Gage Repeatability and Reproducibility (GR&R), Measurement System Analysis (MSA), Production Part Approval Process (PPAP), quality audit, 5S and Eight Disciplines (8D) corrective actions. Managed supplier qualification and Defective Material Report (DMR) resolution. Reconciled customer complaints. Supervised team of 9 engineers and IBEW union inspectors.
* Sustained certification in ISO 9001:2000 Triennial Assessment. Results noted as best in plant's history.
* Achieved 57% scrap reduction, 60% customer Parts per Million (PPM) reduction, and 93% cost of non-conformance reduction by implementing new corrective and preventive action system. Processed 116 improved procedures in two months.
Graduate Student, MADONNA UNIVERSITY, Livonia, MI (2005 - 2007)
Sales Executive, MURI ASSEMBLY SYSTEMS, Farmington Hills, MI and Porto Alegre, Brazil (2004 - 2005)
Managed international sales of Brazilian assembly equipment to customers in England, Mexico and the United States. Developed and supplied custom assembly lines for automobile interior climate systems, axles and brakes.
* Attained $2M in sales to Tier One and OEM automotive clients.
* Successfully negotiated emergency financing to maintain company operations and deliver critical projects to clients.
Account Executive, TMI CUSTOM AIR SYSTEMS, Holly, MI (2003 - 2004)
Supervised outside sales for key account with General Motors. Developed custom industrial air handling systems.
* Achieved $6M in sales. Key sale was turnkey rooftop installation of 36 facility air handlers with integral mechanical systems for new General Motors assembly plant near Lansing, MI.
* Coordinated $50K two-year service contract on existing rooftop air handlers for General Motors plant in Willow Run, MI.
Sales Engineer, CLIMATE TECHNOLOGIES CORPORATION, Northville, MI (2002 - 2003)
Marketed Heating, Ventilating, and Air Conditioning (HVAC) and pollution control systems to automobile, housing, medical and plastics industries in southeast Michigan.
* Reached $550K in sales. Significant sales were custom desiccant dehumidification systems to plastics manufacturer.
Production Supervisor, DELPHI CORPORATION, Saginaw, MI (2001 - 2002)
Guided 18 UAW union employees in manufacturing Saturn automobile chassis and brake assemblies. Managed schedule and discipline.
* Reduced Work in Process (WIP) 15% by implementing new color coded kanban system that improved tracking of parts and products.
* Increased uptime 10% by proactive maintenance, proper housekeeping and enforcement of Occupational Safety and Health Administration (OSHA) standards.
Manufacturing Engineer, GENERAL MOTORS CORPORATION, Flint, MI (1997 - 2001)
Oversaw engineering and quality efforts for existing and future production of automobile transmission and body parts in ISO 9002/QS 9000 certified facility. Executed APQP, PFMEA, PPAP, Production Trial Run (PTR), Statistical Process Control (SPC) and warrant actions. Appraised Process Capability (Cpk). Revised Allen Bradley Programmable Logic Controller (PLC) and General Electric Fanuc control programs. Authored specifications of machines and tools for Request for Proposal (RFP) documents and evaluated supplier proposals. Directed qualification run-off of production machines. Solved Problem Report and Resolution (PR&R) issues. Developed fixtures, gages and manufacturing processes for new/existing products. Supervised UAW union maintenance staff.
* Nominated by plant manager for corporate level People Make Quality Happen Award for increasing flywheel first time quality by 40% overall and eliminating overtime production with cross-functional kaizen team.
* Won QS 9000 certification for hinge department with 250 detection devices that reduced PPM from 3000 to 4.
* Reduced Corvette flywheel scrap from 48% to 1.8% by enforcing warranty repairs on new balancing machine.
* Realized 50% increase in punch tool life with 30% in cost savings by testing designs, materials and coatings.
MILITARY EXPERIENCE (Prior to 1997)
Deputy Test Director and Propulsion Test Manager, UNITED STATES AIR FORCE (USAF), Vandenberg AFB, CA
Advanced to manage 55 engineers and technicians in ground and flight testing of space launch vehicles at 4 operational United States missile ranges. Achieved rank of Captain.
* Selected as Company Grade Officer of the Quarter at the US Air Force Space and Missile Systems Center for leadership initiatives in developing people for new assignments and community involvement.
* Handpicked for Titan IV/Centaur joint NASA/USAF mission assurance team. Managed review of launch and space vehicle structural assembly records. Approved build; $1.1B mission successful.
* Led investigation with 10 member team into failure of Minuteman missile launch failure. Reviewed build records, procedures, and wreckage. Identified failure. Resulted in improved procedures for future launches.
* Completed $250K explosion containment facility upgrade 30 days early for Pegasus rocket engine assembly.
* Saved $53K and 7 days effort by streamlining assembly of experimental Taurus space launch vehicle.
Missile Flight Commander and Treaty Compliance Officer, UNITED STATES AIR FORCE, Ellsworth AFB, SD
Promoted to command of...
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