SUMMARY
Computer Systems Engineer with experience in development/implementation and product life cycle including design, debug, test and documentation. Knowledge of digital logic design, system architecture and microprocessor programming.
Technical Skills:
Development Tools/ Languages: Microsoft Visual Studio, Assembly Language, Verilog, C/C++, MFC, COM, HTML, Cadence, AutoCAD, Cadkey, Dreamweaver MX, Flash MX
Database/ Middleware: MS Access, FileMaker Pro
Operating Systems: Linux, UNIX, Macintosh, Windows 95/98/ME/2000/XP/Vista
General Tools: Microsoft Word, Excel, PowerPoint, Project, Visio, and Outlook
PROFESSIONAL EXPERIENCE
Thomson Grass Valley, Woburn, MA Fall 2007 - Fall 2008
Software Engineer
Member of software engineer team that developed and maintained HD/SD video editing software using C++, COM, MFC, and ATL programming languages sold to communication, media and entertainment industries around the world
• Programmed new user interface features for the software application
• Contributed to unit and system testing by locating software errors and debugging code
• Coordinated and moderated weekly conference calls with customers in Japan and Netherlands
• Provided immediate support for customers concerning software or system issues.
MBA IT Support Services
Harvard Business School, Boston, MA Summer 2005 - Summer 2007
Support Technician
• Provided technical support for MBA students with problems involving software installation/configuration, hardware installation, wireless/wired connectivity to the university network, and general usage questions.
• Identified, analyzed and evaluated client issues to delegate the workload distribution.
BestBuy, Boston, MA Fall 2005 - Fall 2007
Computer Specialist
• Maintained quality customer service through company’s standard operation platform.
• Advised customers towards the appropriate products to meet their specific needs.
• Recommended solutions for customers' technical inquires.
African Studies Center Outreach Dept.
Boston University, Boston, MA Fall 2003 – Spring 2006
System Adminis...
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