Sr. IT Professional
20+ years of proactive experience, implementing domestic and international objectives within scope and to specification. Demonstrated history of leveraging acquired skills for continuing career successes and contribution at multiple levels. Accomplished record of management achievement and recognized for applying team-oriented approaches to identify and meet internal/external customer needs in rapidly-changing environments and technology platforms. Effectively communicate with diverse audiences including customer facing pre-sales engineering. Maintain current hands-on technology skills.
Diverse Professional Services IT engagements - SLH Technology, Inc - NJ, NY, NYLI, PA, CT, TX
Sr. Wintel & Network Architectural and Implementation Engineer, C#/C++ development manager/engineer, Pre-sales Technology Consultant, Technology Project Management, Sr. Business Analyst (2006-Current)
• In a pre-sales capacity, proactively engage with clients in focused, cost-effective utilization of their IT budgets and provide roadmaps to increase revenues with increased efficiencies. Perform pre-sales system engineering (Infrastructure and Business Process Optimization Assessments) to identify the client’s maturity level (Gartner/Microsoft) and remediation items with actionable statements of work driving new business professional services engagements ($1.5m) with a focus on Microsoft solutions.
• Post-sales, acquired servers, networks and software, hands-on design and deployment of servers/networks including data center physical design, operating system upgrades and server consolidations utilizing effective virtualization (Hyper V). This includes implementing Active Directory in a multi-domain environment, MS SQL database implementation/monitoring and OPNET- network capacity analysis/planning. Manage and provide hands-on ongoing infrastructure 24/7 support. Achieved compliance with industry standards (e.g. HIPAA).
• Designed and deployed Hyper V infrastructure based on pre sales goals for large enterprises (1000+ users) aligned with business and technology requirements.
• Producing $2M in revenue, developed and enhanced Computer Assisted Mass Appraisal (CAMA) systems (C++, C#, SQL). This included negotiating and managing contracts, developing statements of work and performing system implementations with formal project management processes. To meet client’s business objectives and legal requirements, performed detailed needs analysis as part of the design and hands-on (C++, C#, SQL 2008R2) development & implementation.
C3i - Outsource Provider - Call Center, Break/fix and Bulk builds and Internal Technical Services, NJ
Senior Director Information Technology & Security (2002-2006)
• Directed technical operations across the US, India, and Europe for servers, databases, desktops, infrastructures, and networks, delivering cost-effective solutions to drive business efficiencies. Delivered key production applications (C#/WMI) to monitor internal servers and networks (replacing BMC Patrol with annual savings of $25k). Automated manual processes to increase system reliability and efficiencies resulting in cost savings and effective redeployment of staff.
• Ensured infrastructure integrity and compliance with industry system management requirements including ISO, change/risk management standards, root cause analysis (RCA) and service level agreements (SLA).
• Performed and managed networks (Cisco, VLAN) and database administration (MS SQL, Oracle).
• Met pharmaceuticals customer’s demands and SLAs driving revenue in accordance with contractual requirements. Architected, implemented and managed cost effective, flexible, reliable infrastructures and production data center capabilities responding to both planned and unexpected client requests (break/fix, mass workstation builds). Maintained integrity and compliance within client’s SLAs and audit/security requirements.
• Performed successful hands-on seamless upgrades of the OS, server hardware and network infrastructures to accommodate increase customer demand.
JP Morgan Chase - Financial - Network Services - NYC, NY
Senior Technical Officer, VP (1997-2002)
• Successfully led and project managed the TN3270 gateway project to reduce costs and more effectively utilize existing LAN networks using formal project management standards. Formed and maintained vendor partnerships to generate a sound professional and productive relationships.
• Created and implemented C++ systems to rationalize network performance elements to provide a graphic representation for stakeholders resulting in more productive network utilization based on business requirements.
• Senior team member of the group supporting a network bridge and router design, performance analysis and cross department project SME consultation. Lead designer in the design and implementation of wireless network topology.
Depository Trust Company - Financial - NYC, NY (1991-1997)
Manager - Client Server (1995-1997), Manager - Server, Network and Desktop Support (1991-1995)
As co-chairman of the Client/Server steering committee, proposed technology innovation for new product offerings, created proof of concepts and developed workstation applications improving business processes and customer focus for senior management’s approval and project funding. Managed the client server technical group supporting three-tier Client/Server applications using DCE, DB2, AIX and Windows front-ends. Managed the support team responsible for deploying and supporting servers, networks and desktops.
Government - Real Estate Mass Appraisal, CT, NJ (1986-1991)
Business process analyst, Application designer and developer
Migrated an existing Comp...
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