SUMMARY
Quality Engineer with 5+ years of diversified technical experience in interpreting and conducting analysis of structural, mechanical and aviation specifications and designs. Skilled in clarifying issues, advocating solutions, mobilizing cross-functional support and facilitating decision-making in complex situations. Excellent problem-solving, time management, and relationship building skills.
Expertise includes
Customer Service
Regulatory Compliance
ISO 9000
AS9100
ISO 12485
ISO 11607
IEC60601 Series Standards
ISO 10993
GMP
FDA 21, CFR Part 820
Risk Assessment
Engineering Procurement
Performance Optimization
Design Engineering
Project Management
TECHNICAL SKILLS
Product Testing & Evaluation
New Hardware Start-up
Statistical Analysis
Chemical Batching
Troubleshooting
Data Reduction and Analysis
Platform Presentations
Contract Negotiations
3D Modeling / AutoCAD
Process Design
PROFESSIONAL EXPERIENCE
TIMKEN SUPER PRECISION, Keene, NH 2009 – 2012
Quality Engineer
Wrote nonconforming product process technical documentation describing customized in-house non-conformance processes. Provided technical support to customer service, application engineering, production shop, assembly and quality departments. Negotiated customer contracts for accuracy of product specifications of new parts. Managed management of change process for customer notifications.
Reduced nonconforming product submission to customers by 25% while maintaining productivity by developing monitoring system and cross-training staff on all operations.
Interpreted customer specifications and designs by restructuring compliance review process for increased efficiency of contract processing by 100%.
Set up and revised product tracking system by establishing a product report system for accurately tracking product through manufacturing operations to maintain or exceed on-time delivery monthly.
Standardized management of change correspondence by producing a management of change procedure that consolidated all pertinent information for improved customer relations by 90%.
ACEUSA, Wilmington, DE 2002 – 2008
Underwriter
Established and maintained review process for recreational boating policies with key executive staff. Assisted in the success path for proper distribution, assortment, and placement using key field sales contacts and third-party contractors.
Processed new business, renewals, cancellations, and endorsements by performing daily risk assessments for increased productivity by 100%.
Verified and recorded data entry modifications to quoting system by communicating all inefficiencies found during implementation for improved accuracy of quoting system.
Compiled internal documents for internal audits by collaborating with multi-disciplined team for increased awareness of compliance to corporate, state, and federal regulations.
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