Results-oriented, detailed manager with over 10 years of a comprehensive range of experience and formal training in Healthcare and Human Services Management in diverse healthcare environments. Seeking a challenging management position where I can apply my professional skills, training, education, and experience to bring added value to the organization.
PROFESSIONAL SKILLS/ACCOMPLISHMENTS
Management
• Provided leadership and oversight for multiple programs over a 5 year period in accordance with the stated mission and consistent with the vision for the organization
• Organized, trained, and managed staff of over 25 clinical and non-clinical team members in a health/human services environment
• Supervised and enforced performance standards for the operations of multiple health/human services programs for approximately 100 consumers
• Planned, implemented and evaluated over 150 person-centered programs using human services needs assessment methods, techniques and industry standard metrics
• Developed and maintained sound community relationships with consumer advocates and other stakeholders, both private and public, in the service delivery process
• Managed the strategic planning, physical plant and safety, risk and quality assurance, information systems, and regulatory and legal compliance for programs
• Administered million dollar budget through cost effective management and fiscal control measures, including assessment and monitoring of annual financial data
• Galvanized Capital Campaign Fund drive to secure million dollar funding for new program facility through effective media participation
• Identified and negotiated with new program supplies vendors resulting in 25% cost savings
Technology
• Proficient in contemporary personal computer systems operation including Microsoft Windows, Microsoft (Word, Excel, Power Point, Outlook, Database)
• Adept at utilizing Internet resources for research and development of effective programs
QUALIFICATIONS/EDUCATION
Strayer University — Atlanta, GA
Master of Business Administration (Health Services)
• Leadership and Organizational Behavior
• Strategic Management
• Marketing Management
• Health Care Policy, Law and Ethics
• Corporate Finance
• Health Services Organization and Management
• Managerial Economics
• Health Financial Management
• Law, Ethics and Corporate Governance
• Managerial Accounting
• Business Enterprise Systems
• Quantitative Methods Analysis
University of the West Indies, Medical School — Jamaica, West Indies
Degree in Medicine and Surgery
University of West Indies, Faculty of Natural Sciences — Jamaica, West Indies
Bachelor of Science with Honors (Biochemistry)
Certifications/Training
• Train the Trainer – Disability Awareness — N.I.S.H. (GA) June, 2006
• Leadership Supervision Workshop — M.C.H.S.P. (MA) September, 2005
• Multimodal Communication – D.M.R. (MA) March, 2005
• Challenging Behaviors/Crisis Escalation – R.R.C.E.P. (NY) April, 2004
• Creative and Dynamic Programming – U.C.P./N.Y.C. (NY) June, 2003
PROFESSIONAL EXPERIENCE/EMPLOYMENT HISTORY
• Work Inc. – Quincy, MA 11/04 – 07/08: Director, Day Habilitation Services
Responsible for the overall direction and opera...
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