EDUCATION:
California State Polytechnic University, Pomona Pomona, CA
•B.S. in Electronics and Computer Engineering Technology, May 2003
EXPERIENCE:
Directv, El Segundo, CA
Software Test Engineer 3/11-5/13
•Responsibilities included UI software validation, Video Streaming testing, End-User testing (Ad-Hoc), Rack testing, execution of test cases and scripts for regression and comprehensive testing of high-end STB’s, IPTV’s and wireless clients.
•Successfully ranked #1 in Customer-Impacting-Defects out of 30 total test engineers consistently for 3 months in a row.
•Quickly promoted, within less than a year, to an elite team of five called the End User team to find issues that directly impact customers in addition to testing all aspects relating to the interoperability of STB’s, HDTV’s and Home Theater systems.
•Recognized big software issues known as “Show Stoppers” then responded quickly and systematically by gathering important evidence from defects, addressed root causes, concisely documented defect reports, sought input from management and made crucial decisions to stop nationwide software roll-outs to customers.
•Documented at least 3 software defects per day and worked with the software development team to troubleshoot and resolve software issues on big projects with tight deadlines.
•Analyzed and trouble-shot wired/wireless networks (up to layer 3) which included testing and configuration of routers, switches, IPTV’s, wireless clients and the WVB (wireless video bridge).
•Expert at reporting and tracking software defects on tracking database suites such as HP Quality Center and JIRA.
Glentek, Inc. El Segundo, CA
Test Engineer 4/05 - 3/11
•Tested, trouble-shot and repaired industrial servo amplifiers and motors t...
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