Career Snapshot
— Over 8 yrs of experience in electronic and network operations.
— Expert in customer care/ problem solving, relationship building.
Certifications Switch Maintenance
• Line Maintenance
• AM and CNI hardware
• SM hardware
• Systems fundamentals
• CM hardware
• ND563v FT-2000 OC-48 Add/drop-rings Terminal operations and maintenance
• ND575V:C642-FLM 2400 ADM UPSR & BLSR TURN-UP & MTCE TIRKS Word Document overview.
Computer Skills:
— Functional experience with Microsoft Office.
Education
05/06- 03/08
Georgia State Univ.
Business Administration
09/93 -04/95
DeKalb Technical College
Associates Degree: Electronic Engineering
Certified Electronic Engineer
Offering Strong analytical and problem solving skills
Key Skills
— National Security Clearance (CDC)
— Troubleshooting/ transport infrastructure frame relay.
— Proficient knowledge of T1’s,DS3’s,OC3’s,OC12’s,OC48’s,OC192’s,wired DSL,T-3’s.
— Broadwing,Legacy,ICG,Level3,Looking Glass,ISIS,OSPF.
— Progress,Telcove,Wiltel,SONet,TDM,DWD,Fiber Optics.
— Nortel and Ciena Muxes.
— Data Network (Hubs, switches, Routers).
— Attention to detail.
Professional Experience
Hardware Engineer
02/09 – Present Lockheed Martin (CDC) Atlanta, GA
Responsible for management/maintenance and repair of medical and non-medical equipment.
• Perform preventive maintenance checks and scheduled services on designated items of equipment which consists of testing, operating,adjusting,lubricating, cleaning, tightening and replacing components/parts.
• Performs preventive maintenance checks, troubleshoots to isolate malfunctioning or defective components and or boards on equipment.
• Prepares, submits and maintain equipment reports.
• Contributes to the development of equipment maintenance Standing Operating Procedures.
• Participates in planning power and space requirements for the installation of equipment and supervises the installation to manufacturer’s specifications.
• Ensure continuous improvement in policies, plan, methods, and system designed to support agencies.
Tier II Technician
09/07 -02/09 Insight Global (Level 3 Communications) Atlanta, GA
Coordinated the resolution of multiple/complex installation, maintenance and repair projects.
• Coordinated radio and data communication traffic of the combined communications center according to established federal, state and local rules and regulations.
• Sent, received, relayed, monitored, logged, recorded, reported and interpreted emergency/non-emergency information to and from mobile units or computerized databases.
• Troubleshoot circuits from CAD drawings, engineered specifications and constructio...
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