OBJECTIVE
A position where I can use my strong analytical, detail-oriented, and interpersonal skills along with my exceptional common sense to improve services and products, reduce costs, delight customers and mentor others while engaging in a challenging and learning environment.
SUMMARY OF QUALIFICATIONS
Extensive experience in management, research and development, leadership, testing, problem-solving, electrical and air conditioning services. Completed Engineering Studies in Industrial Systems, and earned a Bachelors’ degree in Business Administration. Vast knowledge and experience in air conditioning systems and electricity, from construction to maintenance and operation. Experience in Maintenance and Service departments. Expert analyzing and solving the most complex of problems. Self-motivated professional committed to excellence, capable of working independently or as part of a team. Computer literate (Word, Excel, Power Point, AutoCAD, Explorer, Internet Research and Peachtree). Bilingual, English and Spanish (Advanced Level).
PROFESSIONAL EXPERIENCE
Caribbean Air Cooling and Electric Corp, Bayamon , Puerto Rico 1998 to Present
Supervisor: Eng. Sánchez (Phone: 787-536-4041)
• Manage a group of 10 to 15 employees, including hiring, performance review, daily supervision, salary administration and training.
• Provide expert level assessments serving as the basis for major milestone decisions.
• Plan, design and conduct complex studies and analyses of program alternatives, cost estimates, technical reports, systems, policies and processes to improve business operations.
• Develop company written programs and guidelines for pharmaceutical works and employee program trainings.
• Develop and implement written programs to reduce the frequency, severity and cost of accidents and occupational illnesses.
• Inspect workplaces and processes to identify potential hazards to ensure compliance with established safety and occupational health policies.
• Responsible for the training of employees in safety and occupational health matters.
• Responsible for the management of the Service and Maintenance Department, to include calculating and maintaining budget.
• Improve service quality and reduce back calls.
• Research, develop and implement technologies, products, standards, procedures and processes in air conditioning equipments.
• Prepare estimates and proposals for electric and air conditioning repairs, installations, replacements, modifications and maintenance.
• Conduct project management responsibilities over company’s scope.
• Evaluate work assignments and develop a master schedule for multiple projects to facilitate proper usage of limited labor resources.
• Supervise and self perform electric and air conditioning repairs, installations and modifications.
• Over ten (10) years of experience in residential, commercial and industrial electric and air conditioning repairs, installations, modifications, diagrams and plans readings.
US Army, Fort Eustis, Virginia 1997 to 1998
Hazardous Material Handling Manager, Noncommissioned officer (E5)
Supervisor: LTC. Gregory R. Reid
• Noncommissioned officer in charge of the Hazardous Material Handling Office.
• Carried out supervisory duties over a group of 10 soldiers, including performance review, daily supervision, mentoring and training.
• Inspected workplaces and processes to identify potential new hazards to ensure compliance with established safety and occupational health policies.
• Trained workers in safety or occupational health subjects.
• Evaluated work assignments and developed master schedules for multiple projects to facilitate proper usage of limited labor resources.
US Army, Fort Eustis, Virginia 1996 to 1997
Squad Leader, Noncommissioned officer (E5)
• Performed Noncommissioned officer duties such as installment, modification and performance maintenance on metal body components.
• Performed supervision of 7 soldiers, including performance review, daily supervision, mentoring and training.
• Completed work records and forms.
• Supervised, inspected, installed, modified and performed maintenance on metal body components.
US Army, Baumholder, Germany 1994 to 1996
Welder, Specialist (E4)
Supervisor: Sgt. Pomerat
• Repaired damaged ferrous and non-ferrous metal body components.
• Conducted supervision of 5 soldiers, including performance review, daily supervision, mentoring and training.
• Completed work records and forms.
EDUCATION
• BS, Industrial Engineering, Magna Cum Laude, Caribbean University, Bayamon, PR 2009
• BS in Business Administration (Double Majors: Accounting, Magna Cum Laude, and Management, Summa Cum Laude), Caribbean University, Bayamon, PR 2005, 2004
LICENSES/CERTIFICATIONS
• Licensed Master Electrician with Industrial Electronic, Puerto Rico License #10049.
• Air Conditioning and Refrigeration Technici...
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