Objective Fast-learning, customer-oriented, responsible individual seeks position to learn and grow professionally in a health care setting.
Education The Pennsylvania State University University Park, PA
Bachelor of Science in Health Policy and Administration
Minor in Human Development and Family Studies
Graduated December 2009
GPA- 3.44/4.00
Experience
The Knickerbocker Tavern Altoona, PA
Bartender/Server- Full-time: 40-50 hours/week 8/07-Present
• Act as a team player to provide effective and efficient service to customers
• Successfully serve 50 patrons or more daily as a server
• Train new employees on operations and procedures
• Complete inventory weekly
• Handle money daily
• Educate customers on over 80 menu items
• Participate in promotional events
• Make quick operational decisions
Blair Medical Associates Altoona, PA
Administrative Intern- Full-time: 40 hours/week 5/09-8/09
• Accomplished ten week clinical services PowerPoint project for CEO
• Communicated effectively with clinical and administrative staff daily to conduct research
• Developed personnel Excel spreadsheet for CFO
• Organized job descriptions to be placed on employee website
• Participated in Altoona Regional Health System Integrated Delivery Systems
Steering Committee meeting
• Took part in coding and billing conference
• Wrote professional correspondence and learned business ethics
• Understood financial flow of the physician practice
The Buckle Altoona, PA
Sales Associate/Team Leader- Part-time: 20-35 hours/week 8/05-05/07
• Exceeded daily and monthly sales goals
• Educated customers on products, marketed daily specials, and utilized sales techniques to complete a floor presentation
• Maintained sales, shipping, and i...
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