OBJECTIVE:
To secure a position in a professional work environment where my education, skills, and experience will allow me to contribute to the success of the company.
SKILLS:
Clinical skills
• Phlebotomy
• Injection
• Specimen collection
• Vital sign
• EKGs
• Urinalysis
• Laboratory procedure
Administrative skills
• Billing and coding
• Insurance claims
• Typing (42 wpm)
• Cash handling
• Inventory Assessment
• Medisoft Software
• Microsoft Office
EDUCATION:
Brookstone College, Charlotte NC Graduation Date: January 2011
Major: Medical Assisting, GPA: 3.89
University of North Carolina at Charlotte, Charlotte NC Graduation Date: August 2011
Major: Biology, GPA: 2.93
CERTIFICATION:
• Certified Nursing Assistant I – Issue Date: March 2007
• Certified Medical Assistant – Exam date: March 2011
• CPR: Issue Date: October 2010
WORK EXPERIENCE:
Connextion Inc. (Sprint) Customer Service Rep. (E-care chat) June 2009-June 2010
• Assisted customers with billing/payment, account, phone plans and handset issues
• Educated customers on new products, plans, changes, and resolved complaints
Garden Ridge Home Decor Customer Service Lead July 2008-June 2009
• Supervised cashiers/customer service representatives to ensure excellent customer satisfaction
• Trained new cashier. Opened and closed store daily
Cook Out Crew Trainer May 2007-July 2008
• Provi...
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