Profile
Self-motivated with a Bachelor’s degree in Civil Engineering and an emphasis on Structural Engineering. Searching for an graduate level structural design position within a well respected firm, with a personal interest in sport and recreational site and construction management. A summer’s worth of experience in the design and data collection required in transportation engineering. Fluent in AutoCAD, and very comfortable working within the MicroStation environments. A proven leader amongst fellow colleagues with the ability to apply relevant troubleshooting skills when the situation arises.
Experience
Concierge & Specialist, Apple Store Glendale, Wisconsin 2008-present
• Assess and resolve many user issues pertaining to iPods, iPhones, and Mac computers
• Booked customer appointments as well as the management of active appointment queues
• In-store customer phone support
• Assisted customers in identifying various Apple solutions relevant to the customers needs
Traffic Engineer’s Aide, City of Appleton Appleton, Wisconsin Summer 2006
• Updated and maintained the records for all city owned traffic signal boxes
• Recorded field traffic volume data for major city intersections
• Checked quality and visibility of all city owned traffic signs and reported all findings on to the city Traffic Engineer
• Maintained and updated all records pertaining to traffic accidents within the previous 12 months
Waiter, Famous Dave’s BBQ Appleton, Wisconsin 2003-2007
• Oversaw the training of new host/cashiers
• Worked in “front of the house” roles such as restaurant host, cashier, and primarily as a waiter
• Also frequently worked as a food expo working directly with the cook line and assumed the responsibility that all food made it from the kitchen to their proper tables correctly
• Used organizational skills in order to maintain consistent customer satisfaction
• Assisted in the delivery of l...
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