Skills
Operating Systems and Applications:
Implement Windows 2003, Windows 2000, Windows NT 4.0 and Windows XP in an Enterprise environment including migration, scripting, and support
Experienced with SharePoint 2007 and 2003
Experienced with NetIQ AppManager 7.x – 3.0
Experienced with Project Management with multiple customers and fields
Experienced with SQL 2000 and 2005
Experienced with UNIX includes Solaris 9, 8, 7, 2.6, Red Hat 7.1, 6.0 and Mandrake 8.1, 8.2, 9.0
Expert knowledge of Active Directory, TCP/IP and Exchange Server 2000 and 2003, Microsoft BackOffice products
Experienced with Citrix Metaframe XP, VMware ESX Server 3.x , VERITAS Net Backup 3.2 and 3.4, Norton Antivirus 8.0, McAfee Virus Total Virus Defense, Arcserve v9 and v11
Experienced with Network Appliance 740 Filer, Fibre Channel SANs, Compaq Clustering under NT and Windows 2000
Networking:
Design and implement networks with Ethernet, Gigabit Ethernet, and ATM, including experience with Extreme Networks, Cisco Systems, 3Com, Fore Systems, Bay Networks hubs and switches using LANE, PNNI, and Fore Systems transport technologies. Hardware experience with Cisco 6500, 2948G and 2948G-L3 Switches and 2600 Routers, Extreme Networks Summit 48 and 5i, Fore Systems 200BX switch, ASN 9000 router, LE 155 switch, Power Hub series hubs, and Bay 5000 Hub
Experience with Wireless Networking including Linksys, D-Link, SMC, and other vendors including 802.11A, B, and G protocols
Experience with Raptor Firewall 6.5 on NT and 6.0 on Solaris 2.6 with Raptor Mobile VPN
Remote administration including analog, ISDN, and some T1
Plan and implement TCP/IP networks, including IP address migration, DNS, DHCP, and WINS
Install and maintain premise wiring, including phone and network cabling
Certifications:
Active DOD Secret Clearance
ITIL v3.0 Foundation Certified
Microsoft Certified Systems Engineer for Windows 2003(MCSE 2003)
Microsoft Certified Systems Administrator for Windows 2003(MCSA 2003)
Microsoft Certified Systems Engineer for Windows 2000 (MSCE 2000)
Cisco Certified Network Associate (CCNA 2.0)
Microsoft Certified Systems Engineer (MSCE NT4.0) and Exchange Server 5.5 certifications
Publications:
Contributing author: Microsoft Office SharePoint Server 2007 Administrator’s Companion by Bill English
Contributing author: Microsoft SharePoint Products and Technologies Administrator’s Pocket Consultant by Ben Curry
Professional Experience
Army Contractor – Alutiiq
January 2011 – Current
Configuration Manager
• Responsible for implementing configuration management using ITIL methodology for the Army Logistics Transformation contract with approximately $200 million
• Develop processes and procedures to change day to day functioning of IT functions such as
o Incident Management
o Change Management
o Configuration Management
• Work directly with senior level management to guide the organization to a standards based infrastructure that follows modern business practices
NASA Contractor – SAIC/UNITeS
November 2004 – December 2010
Senior Computer Engineer, Systems Operations Support Manager
• Senior engineer and manager, reporting to AVP of Systems and Engineering for the NASA Data Center
o Lead design and engineering of NASA Data Center improvements in computing and network infrastructure
o Manage the Incident Management and Event Management teams responsible for 24 X 7 monitoring of systems at the NASA Data Center and systems at 14 NASA centers. Encompasses many different OS/hardware vendors including Windows 2003 and 2008, Sun Solaris, Linux, both physical, and virtual (VMware ESX). Work with varied NASA customers to integrate business needs with technical requirements. Ensure functionality and data security/integrity for all monitored business systems and applications. Build strong partnerships and relationships with other teams. Develop performance reviews, team evaluations, development of mentoring plans, and status communications to the Vice President level and NASA center CIO
o Senior member of the engineering team responsible for developing new configuration management procedures for NASA systems. Developed methods for data mining existing records
o Responsible for leading transformational change in the Incident and Event Management roles with implementation of procedures and processes
o Co-developed system and application configuration documentation for all data center systems. This required defining all elements to be recorded and the format to of the record.
o Provide on going infrastructure and technology support to VP level management within the contract and for NASA including current and developing technologies across multiple disciplines including hardware, OS, applications and monitoring
o Reduced error rate for Event Management to 0.9%
• Redesigned and implemented SQL Server solution to provide High Availability supporting 60,000 users and the Shuttle program.
• Developed, Designed, and Implemented system and application monitoring for 1000+ critical systems including space flight impacting applications.
• Project Manager and Lead Engineer for root cause analysis proof of concept to be used at all NASA centers
• Engineering and Project Management across multiple organizations, with an array of customers of multiple projects. Designed SharePoint 2007 rollout to support all users at NASA (80,000+). Designed and implemented NetIQ AppManager systems monitoring solution for 900+ systems.
• Team Lead of System Administrators responsible for 500+ servers on primarily Dell 2650s and 2850s with both Dell Power Vault and StorageTek SAN implementations. Expand and maintain documentation of all production and test servers. Support Citrix Metaframe XP implementation for all internal customers. Assist in the support and administrator of the Headquarters email system (HEMI). Supported Live Communications server, GoodLink server, and Exchange 2003.
• Assisted in design, implementation and support of new badge system (CBACS) for the NASA agency and Homeland Security at all centers that will include all center employees. Additionally, assisted in the development of change and as-built documentation to record and sign off on all changes.
VPNtranet
April 2004 – November 2004
Network Engineer
• Provisioning multiple circuit types, and supporting Cisco 2600 and 7200 series routers.
• Maintain and upgrade Windows 2000 and 2003 networks on varied hardware. Support Exchange Server 2000 messaging infrastructure with 300 users. Plan and develop Windows 2000/2003 based networks with multiple Microsoft and other varied applications.
• Developed VPNtranet’s first ‘As-Built documentation’ to record system configurations.
• Support an external telecom vendor with over 6,000 customers with data and voice circuit turn up and maintenance. Support and administer inte...
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