Summary
17 years of quality background with technical expertise as: Quality Systems Manager (Regional Level); APQP Manager (Divisional level); Quality Control Manager (Plant level); Customer Service Engineer and Quality Control Supervisor
Specialties
Quality Systems implementation, maintenance
Quality audits planning, schedule, performing
TS 16949, ISO 9001, ISOIEC 17025
Quality launch and Quality Planning (New plants) definition of the quality organization mission, vision, roles, responsibilities, customer satisfaction cycle, and onsite support
Experience
Regional Quality Systems Manager at Lear Corporation
January 2005 - Present (6 years 5 months)
Manage Quality Systems in Lear Mexico Operations,
• Support the divisions of Trim, Seating and Metals in World Class Quality Systems implementation & audits;TS16949 and ISOIEC 17025 (20 plants with different processes like Cut & Sew, Foam , leather cutting, Seat Assembly, Metals cut, assembly & welding)
• Certification of new plants, support sites & labs (Successful TS16949 certification in plants like Fuentes, Villa Ahumada, Derramadero, Piedras Negras, Monclova, Casas Grandes, San Luis Potosi and ISOIEC17025 certification of a leather cutting lab performing physical tests
• Obtained China Compulsory Certification as a requirement to ship parts to China
• Train and audit the use of customer and internal systems (GM supply power, Ford Supplier Portal, Q1 requirements, Lear Supplier Requirements, LQTS, SQTS, Lear Corporate Procedures)
• Support Lear Mexico plants as a part of SWAT teams defined by Upper management.
• Audit the execution of quality systems and support for corrective actions (supporting in the correct definition of root causes to assure robust corrective actions and reduce non conformances for repeating issues)
• Prepare the plants in customer audits or potential supplier audits (Gap analysis between potential supplier’s requirements Vs actual quality systems and action plan to achieve conformance, preparing evidence binders and audit the plants to assure compliance and the award of new businesses like VW, BMW, etc.
• Support NA Quality Systems Director in special presentations at Corporate, performing TS16949 internal audits at Lear Corporate (Southfield, MI), or auditing Lear Performance metrics.
APQP and Quality Control Manager at Lear Corporation
January 2000 - January 2005 (5 years)
Coordinate and submit PPAP packages to the customer
• 5 Plants under my responsibility (Trim division)
• Ensure Full/Interim approvals for Customer PPAP packages, in order to get credit for the tooling cost.
• Coordinate & send AAR’s for approval
• Coordinate & send PPAP samples to customer for approval
• Coordinate the entire team to obtain AARs approvals; Sew samples approvals, Capability studies, R & R studies, GM1000, Supplier PPAP approvals, IMDS, etc.
• Release processes based on a completion of the activities related to Engineering, Maintenance, Quality, HR, etc. assuring that the production modules have the minimum requirements to run to prevent issues
• Onsite Support to the customer during launches of new product or in the case of transfers (Containment – supplier meetings – engineering changes reviews etc)
• Perform Control Plans and participate in the preparation of PFMEAs
• Responsible for Cost of Quality with initiatives to reduce Scrap, salary & hourly people, external containments, charge backs etc.
As a Quality Control Plant Manager
• Initiate the organization from zero, defining the structure of the department, goals, manning, training, hiring, preparing SWI, Quality Satisfaction Cycle,
• Onsite support with the customer during the different APQP phases, Prototype, Pilot, Launch to detect issues befo...
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