SUMMARY
Quality Engineer with extensive experience in circuit board manufacturing; high volume highly automated and low volume highly manual labor final assembly. Expert problem solving abilities, Shainin Journeyman certification. Highly organized, ability to multi-task and prioritize. Goal oriented, effective team player yet able to work alone. Productive and responsible. Quick learner, willing to learn and handle tasks.
PROFESSIONAL EXPERIENCE
Jabil Circuit, Auburn Hills, MI April 2010 – Present
PROCESS QUALITY ENGINEER – Medical product for Medtronic Corp.
Responsible for developing and executing validation / qualification plan for new products, processes and equipment. Review and analyze key quality metrics. Create and maintain the documentation required to support the production process.
• Developed, reviewed, and approved all quality and process documentations.
• Supported manufacturing by quickly responding to daily quality and production issues.
• Led all purge and sort activities.
• Quickly learned and became highly proficient in the validation process.
• Delivered quality results on all projects against aggressive deadlines.
• Inspected assemblies to IPC-A-610 standards.
Delphi, Flint, MI June 2002-April 2010
QUALITY ENGINEER – GM Truck Instrument Cluster
Contract Quality Engineer through MSX International (June 2002 - April 2003)
Responsible for analyzing and solving quality problems in electronics components. Perform root cause analysis using structured problem solving techniques. Reduce first time quality fall out. Provide technical assistant to production area. Provide first response to customer complaints on a 24 hrs turnaround.
• Actively involved with staff activities and decision makings in manager’s absence.
• Involved in creating visual criteria for Instrument Cluster that had a volume of 1M per year.
• Supported launch activities at manufacturing location for GMT 900 program.
• Documented pre-production issues and drove to closure ensuring true root cause was identified and addressed.
• Institutionalized lessons learned from current/past programs as they pertain to improving quality on future programs.
• Updated and communicated monthly FTQ data.
• Maintained and updated all required quality documents while on customer’s Top Focus Supplier List.
• Attended / Led weekly Protect The Customer meetings to address top 5 FTQ issues.
• Supported warranty engineer on issues based on analysis. Followed through with problem resolution.
• Assisted with the training of others and actively supported the team.
• Functioned as liaison between operation and supplier quality to resolve supplier related quality problems.
• Evaluated corrective actions for production related supplier issues.
• Provided information to global supplier quality team for development activities.
• Assisted suppliers with root cause analysis, implementation and verification of corrective action for customer returns.
• Responded to customer complaints within 24 hours (APR's, PRR's).
• Coordinated sorting and containment activities.
• Defined root cause of customer returns, implemented corrective action, and look across.
• Entered required data into the database system on the network (5Phase, 3X5Why, 6Pack).
• Provided support to 9 customer satisfaction engineers in GM assembly plants.
• Managed daily process audit for 3 final assembly cells.
• Attended daily meeting to discuss operational availability and uptime issues.
• Participated in lean improvements (DMS) to reduce 6 operators from process.
• Reduced PRR's on GMT-800 program by 10 PPM.
• Implemented error proofing to decrease assembly plant returns by 25%.
• Coordinated customer request and PTR parts for model changes.
• Implemented trigger limits and reaction plans to improve first time quality to 98%.
Delphi Delco Electronics Systems, Szombathely, Hungary August 1999-Oct 2001
QUALITY ENGINEER – Airbag Electronics
Respo...
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