SUN MICROSYSTEMS CERTIFIED JAVA SPECIALIST
Goal-oriented and knowledgeable Information Technology professional with proficiency in applying hardware and software design, installation, administration, and configuration to support growing businesses. In depth knowledge and understanding of diverse software packages and operating systems. Excellent communication and presentation capabilities. Fluent in English.
Certificate in Java Programming Language • 2010
Sun Microsystems
MCTS – Microsoft® Technology Specialist • SQL Server 2005
Microsoft Certification
Platforms: VMware Workstation (Vista Terminal), Windows 98, Me, XP, Vista, Windows 7, Windows Server 2003, MS-DOS, Red Hat Linux, Ubuntu.
Networking: LAN hardware/software, TCP/IP, IIS, Proxy, Static IP Addressing, DNS, RIS, Certificates, VPN, Mounting, Profiles, Remote User, Backup and Recovery, and Cabling
Languages: C, C++, VB, HTML, Java, and SQL.
Databases: SQL Server 2005/2008 and MS Access
Software: MS Office Suite: Word, Excel, Power Point, Outlook Express, MS SQL Server, Adobe Photoshop, and Dream Weaver
Apple Inc.
Elk Grove, CA
Technical Support Technician - August 2011 – Present
• Excellent hands on experience on Apple server called Global Service Exchange (GSX) to check the product dispatch information, customer comments, and updated the information of products being repaired.
• Test, restore, download, and update Apple apps for iPads and iPhones.
• Troubleshoot and diagnose hardware and software issues for Apple products, and solved problems that develop while checking for performance issues.
• Provided technical analysis and quick response to technical issues to ensure maximum productivity and complete quality assurance for the end users.
• Trained new employees.
Salasar Software Pvt. Ltd.
New Delhi, India
Information Technology Intern - May 2010 – June 2010
Conducted one month of internship under the IT department of Salasar Software Pvt Ltd. Worked on project in Java Language according to the company’s requirement to automate and computerize the manual record keeping system of their Company. Successfully completed the project using Java and JSP.net with “A” grade.
• Assisted installations of 10 new PCs in the IT department during office hours.
• Conducted internet searches for the company projects and assisted in office work.
Infosys Technology Campus Connect
Jaipur, India
IT Intern - May 2009 – November 2009
Conducted training sessions for enhancement of IT students and Utilized IT skills & group work to enhance student learning.
• Knowledge of diverse networking...
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