Education
Sun Microsystems Solaris 8 Sun Certified System Administrator 03/03
Certificate: Solaris System Administration II 04/00
York College, New York, Bachelor’s of Science in Information Systems Management 06/96
Kingsborough Community College, New York: Associate of Science in Data Processing 06/90
COMPUTER SKILLS
Unix Solaris 8-10, Windows 2000/3000, NT, XP, 98, Vista, NFS, NIS, TCP/IP,
DNS, Word, Excel, Access, Shell Scripting, Sql and Vi
EXPERIENCE
API Systems Inc/Verizon, Tampa, FL 11/07-05/09 08/10-12/10
Systems Tech Support
Troubleshooting, maintenance and documentation of Unix and Windows servers.
Install software packages on production servers.
Stop and Start application services.
System administration, creation and modification of Unix shell scripts.
Proactively solve, monitor and document system errors in the IR data base system.
Work with deployment and implementation teams to effectively carry out software system production changes.
Troubleshooting, repairing and replacing of Sun, HP, AIX, and Windows systems.
Verify servers and components functionality after installation.
Responsible for running outage teleconference bridges effectively and professionally.
Strong communication, customer service, technical and organizational skills.
Support other groups in troubleshooting and repairing software and hardware problems.
Ensure systems network connectivity and reliability.
Tek Systems/Elavon (Short Term Assignment), Tampa, FL 04/10-6/010
Desktop Support
Technical support environment consisted of 65% Unix versus 35% Windows.
Perform client software upgrade, troubleshooting and verification.
Assist users resolve issues with application accessibility.
JP Morgan Chase (Contract), New Hyde Park, NY 05/01-11/02
Tech Support
Software/hardware installation and configuration.
Unix file systems creation, restoration and maintenance.
System administration, creation and modification of Unix shell scripts.
Monitoring system status, diagnose and resolve system problems.
Ensure system availability to customers in a client server environment.
Operating System troubleshooting, maintenance and documentation.
Create, schedule, monitor and troubleshoot Autosys jobs.
Software packages installation, removal and administration.
Third party application software installation and configuration.
HVB America Inc, New York, NY 10/99-12/00
Unix Administrator
Unix, windows servers and workstations support.
System and application upgrades, package installation, removal and administration.
Hardware troubleshooting, maintenance and replacement.<...
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