Summary
QA Test Engineer with extensive experience defining, testing, and delivering data storage hardware and application software products. Skilled at implementing leading-edge technology solutions by working closely with Product Management, Hardware and Software developers ensuring high-quality, fully-integrated releases. Experienced in team leadership, customer training and support activities.
Technical Skills
OS: Red Hat Linux, SUSE Linux, Windows 2003/2008, VMWare ESX/ESXi
Databases: Oracle, SQL Server, Informix, Sybase
Tools: Rational ClearQuest, Lotus Notes, IBM Atlas, IBM MPx I/O exerciser, MGTS, Test Expert, Wireshark, shell scripting, MySQL
Protocols: TCP/IP, SQL, SS7, SIP, IP/Sigtran, AIN/IN, SSH
Applications: MS Office Suite (Word, Excel, PowerPoint), MS Project, Lotus Notes, Outlook, Framemaker, IP Wave Network Impairment Tool, HP Openview (SNMP) Network Node Manager, LoriotPro (SNMP)
Hardware: IBM System X Enterprise-class servers, RAID controllers, HBA adapters, Brocade FCOE and FC switches, IBM SAS and FC enclosures, tape devices, Cisco1900 and 2950 switches
Experience
IBM ¨C Research Triangle Park, NC
Storage Test Engineer, (through CTG) 2010 to present
¡ñ Verified device drivers and firmware for third-party RAID controllers and FC/FCOE adapters for IBM System X servers.
¡ñ Created direct-attached and SAN configurations to validate internal and external stress and rebuild, FCOE and FC path failover and failback, SAN boot type tests using Brocade switches, IBM system storage.
¡ñ Executed tests for premium features including: cachecade with SSD, FastPath CTIO, Recovery Base/Repository, and Snapshots/Views.
¡ñ Vailidated RAID Storage functions including: Migration, Recovery, HD Roaming/Rebuild, Copyback, Hotspares using the MegaRAID Server Management (MSM) application.
¡ñ Executed test cases for interoperability between IBM storage devices, VMware ESX hosts (including Guest Operating systems like Windows and Linux) and setting up FibreChannel and FCoE SAN test environments.
¡ñ Resolve defects to drive to closure with development and system vendors all issues discovered.
¡ñ Review internal and external specifications, feature documentation and on-line help for accuracy and clarity.
Tekelec ¨C Morrisville, NC
Software Operations Upgrade Engineer, (through Apex Systems) 2009 to 2010
¡ñ Focal point and direct interface to the customer providing remote software upgrades and Technical/product expertise leading to timely and effective installation of release level software.
¡ñ Interface with engineering, TAC and New Product teams in the support of Software Upgrade activities related to upgrades of all deployed products.
System Test Engineer, 2001 to 2006
¡ñ Verified third-party developed signaling and database applications. Each client-server, web-based application is a unique signaling solution using different SS7 protocols. Responsible for reviewing requirements and application documentation, test plan writing and execution, and identifying cross-application enhancements.
¡ñ Setup and maintained lab configurations for testing and demonstrations. Responsible for end-to-end configuration setups included configuring IP interfaces and database features.
¡ñ Performed the role of Subject Matter Expert of third-party developed applications when training two additional team members. Provided mentoring and support in their learning of the applications installations, network integration and Cisco switch configurations as well overall application productization and implementations.
¡ñ Assisted in evaluation and/or feature test of third-party developed SIP solutions. Utilized SIP tools such as an in-house SIP load generator test tool, SIP Messenger test tool, and load generator test tool.
¡ñ Responsible for Linux-based platform integration testing with Linux OS, database applications, and Garrett switches or Cisco switches. Worked closely with platform development team for identifying issues and resolving problems. Attend weekly platform status meetings to keep up-to-date with platform development progress and identify issues and impacts to application development.
¡ñ Conducted application installation training and lab trial support for customer acceptance custom applications. Performed the role of Subject Matter Expert with installation and customer support for the custom applications.
¡ñ Developed and executed Feature and System tests of STP features especially for the IP interfaces IP/SIGTRAN protocols. Utilized Wireshark protocol tool for IP interface testing.
AT&T / Lucent Technologies ¨C Cary, NC
Systems Engineer, Tier 3/4, 1995 to 2001
¡ñ Responsible for specifying the implementation, architecture, functionality, and operations for Intelligent Network Services. Coordination of activities with the customer team and the product development teams to ensure on-time delivery of high-quality services consistent with customer needs.
¡ñ Consulted customers to analyze work processes, determine features, system interfaces, data requireme...
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