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Objective: Desiring an empowering position in a progressive work environment where I may use my work skills and talents make a positive contribution to the organization.
Strengths
• Strong interpersonal and public speaking skills
• Ability to communicate with a wide range of audiences
• Creative approach to problem solving
• Bilingual: English, Spanish
• Type 60wpm
• Expert knowledge of Microsoft Word, Power Point, Access, Excel, Outlook, Project
Professional Experience (March 2011-Present)
Wepack Logistics – Dallas, Texas
CSR/Manager/ Full Time Employee
• Enter multiple invoices to ensure that all orders are released promptly and correctly to the warehouse.
• Ensure the return and inbound scheduling is completed daily.
• Know customer expectations and strive to achieve all performance objectives
• Maintain excellent customer relationship
• Make sure all truckloads and LTL orders are shipped out in a timely manner.
• Train associates on all aspects of shipping, receiving, put away, inventory, etc.
• Ensure that all orders are picked and shipped.
• Make sure the warehouse is secure when closing building (dock doors are locked and alarm is enabled).
• Check inbound and outbound freight for model accuracy, quantity, and damage
• E-mail or call customer promptly in response to inquiries and/or issues.
• Complete fill out and filing of all paperwork.
Concorde Career Institute- Dallas, TX (April 2010-October2010)
Front Desk Receptionist / Full Time Employee
• Answer multiple lines, perform keyboard data entry, and greet students and visitors.
• Perform general office duties as needed.
• Assist the Director of Admissions with enrollment of students
ITT Technical Institute- Desoto, Texas (Nov. 2009-April 2010)
Library Assistant/ Full Time Employee
• Catalog and code library books and equipment
• Train others in use of AV and computer equipment.
• Check materials in and out and maintain records.
• Help students and faculty in using all materials in the LRC.
• Re-shelve books and periodicals and keep them in order.
• Maintain and ensure the LRC is clean and attractive.
ITT-Technical Institute – Richardson, Texas (March 2008 – Nov.2009)
Registrar Coordinator/ Part time Employee
• Gained experience in the Learning Resources Center, Office of the Registrar and Office of the Education Secretary
• Completed ITT Technical Institute training in LRC and Registrar policies and procedures
• Cataloged Library inventory, monitored circulation
• Communicated with other institutions to request transcripts and education records
• ...
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