PROFILE
- Extensive experience providing assertive IT/IS departmental direction and project engineering.
- Evaluation, support in development of turn-over and contractor packages, testing, troubleshooting, auditing, equipment layouts, and inspection of systems according to codes, specifications and government standards.
- Managed customers in healthcare, higher education, automation, code enforcement, integration, and manufacturing, telecom, Federal, State and Local Governments.
- Performed construction and office management, design and engineering consulting business.
- Instructed personnel in the implementation of guidelines and SOPs in order to achieve a maximum efficiency while producing a high quality product, meeting highest industry standards and government codes while satisfying client’s requirements.
- Professor of higher education courses: Information Systems, Math and Science courses.
EXPERIENCE
Principal IS Coordinator/Deputy CIO/Acting CIO PR Medical Center's, ASEM 2003-Present
- Design, development, establishment, lead & monitor institutional IS tactics to fulfill policies & laws;
- Technical advisor for clinical and administrative divisions;
- Managed up to 35+ multidisciplinary staff, $20M+ budget; WAN of 3,500+ users in multiple buildings;
- Presided IT bids design and evaluation teams; Confidential Systems Auditing
- Redesign and rebuild of IS Division’s physical and virtual infrastructure: data center, telecom, call center & service report systems;
- Developed and implemented strategies to assure the competitiveness including staffing, equipment, services and rates and 24X7 network availability;
- PM: HIS implementation, RIS integration, purchasing automation, financial databases clean up;
- Most significant accomplishments: 13% overtime reduction, 47% service-hours increase and 25% billing increment in IS, 45% improvement in radiology studies completion, ad honorem deputy CFO
Executive Director, DTAA (IT/CIO) University of Puerto Rico 2010-2011
- Management of IS telecom and telephonic infrastructure, wireless/wired networks, data center, call-center, legacy, Windows, Mac, distant learning, enterprise webpage and service intranet design and content management for student services, back up and messaging systems, among others;
- Manage a multidisciplinary team of 55 full time and 25 part time employees;
- WAN of 21,000+ users in 158 buildings across a 200 acres campus;
- IT bids design, evaluation, assessment and approval.
MARKETING MANAGER-BROADBAND AT&T's Centennial of PR Ops 2001-2003
- Design, developed and maintained data broadband products as well as hybrid products;
- Instrumental decision maker, along with technical groups of equipments and transport for product.
- Supervision, negotiation and project management of tasks groups of up to 20 team members, international communication carriers interconnection and other special projects;
- Assessed in support and coordination with Sales, Pre/post Sales, Legal, Engineering, Data Services, RF, PR, MIS and others teams;
- Assisted in technical support to account executives on solutions’ design proposals and bids for Government and major accounts for Centennial or joint business.
EDUCATION
Professional Certificate Project Management University of New Orleans, SJ, PR
MEM Engineering Management Polytechnic University of PR
BS ...
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