QUALITY ASSURANCE SENIOR / PRINCIPAL SOFTWARE TEST ENGINEER
Expert at providing alternative strategic testing methodologies that bring about higher efficiency rates and more effective testing results, while decreasing maintenance. Extensive relations and communications expertise coupled with solid proficiency in identifying metrics and objectives supporting corporate goals with various internal departments and external business partners. Highly effective at streamlining processes, analytical problem solving, and decision making dexterity to leverage methodologies improving opportunities to reuse previous work across multiple projects. Vast testing experience; highly qualified in the area of managing a multi-faceted product test environment to ensure optimum performance results and superior customer satisfaction with a proven ability to work independently or within a team oriented environment.
SKILL SETS
Microsoft: Outlook, Word, Excel, Power Point, Visio, IE, Active Synch, Net Meeting
Test Methodologies: White Box, Black Box, Grey Box, Automation, Exploratory, Orkin, Ad-Hoc, Negative, Regression, Unit, Integration, System, Verification and Validation, End to End, Agile framework, User Acceptance Test (UAT)
Tools: DDTS, Test Track, Mercury Quality Center, Surround, Oracle, SyBase, MySql, batch files, DOORS, serial downloader, COMETS, TI Packet Sniffer, Clear Quest, Clear Case, Test Central, DDTS
PROFESSIONAL EXPERIENCE
Medtronic, Inc Northridge, CA 09/10 - 04/11
Quality Assurance Lead / Senior Software Engineer (contractor)
Engaged as an integral element of the R&D Integration Test Team with the main responsibility of developing test suites for the PDS system of products. Competencies include producing creative answers to complex testing dilemmas, initiating processes and contributing to the continuous process improvement of the organization. Create and accurately detail Test Track items for found defects and tracking each item through the software lifecycle up to completion and verification. Advocate direction of accomplishments and present reasonable objectives to assure employee success of delineated goals. Productively construct procedures and thorough plans to amplify the competence and value of the team.
Selected Accomplishments
• Mentor/Train new team members
• Drive defect fixes to closure for Saline 2
• Create and maintain Integration Test Team wiki site.
• Investigate / develop processes improvement techniques for the Change Control Board.
• Conducted “association” demonstrations for team members and management personnel.
• Create new manual and use test cases and update old test cases to evaluate readiness of PSC and PDD software.
• Execute test cases to ensure government regulation requirements are met.
• Verify results of Test Track items to affirm customer satisfaction.
Research in Motion, Inc Sunrise, FL 05/08-07/10
Quality Assurance Lead / Software Test Specialist
Working as a key member of the Software Verification and Validation (SV&V) team with the main responsibility of system testing across products in the Blackberry Solution. Competencies included generating creative solutions to complex testing problems, documenting processes and participating in ongoing processes for improvement. Managing product defects and issues. Accurately generate problem reports and properly tracking them throughout the software lifecycle up to eventual resolution. Recommend courses of action and present attainable objectives in effort to assure employee accomplishment of outlined goals. Productively structure processes or due diligence plans to increase effectiveness and efficientcy of the team.
Selected Accomplishments
• Verify defect fixes to confirm and corroborate customer expectations, increasing customer satisfaction by 10%.
• Inspect newly created test suites for correctness and effectiveness, decreasing maintenance time by 20%.
• Develop processes to increase efficiency of the Product Test group resulting in 15% faster turn around time.
• Develop methods and train personnel in the use of Orthogonal Defect Classifications
• Create new manual and use test cases to validate readiness of software for customer delivery.
• Develop manual test cases ensuring FCC regulations/requirements are met.
Motorola, Inc Plantation, FL 03/03 – 05/08
Quality Assurance Test Lead / Staff Software Engineer
Lead both local and outsource test teams to ensure effective and efficient use of resources to maximum capacity while increasing customer satisfaction and decreasing costs. Develop and train personnel in new state of the art testing methodologies. Solve difficult problems involving development design and implementation. Educate personnel about software processes and documentation standards required to achieve SEI Maturity Levels. Develop subordinates in multiple software development methodologies, including waterfall and Agile practices. Develop end user use case scenarios from business level requirements.
Selected Accomplishments
• Leadership roles include Project Lead, System Test Process Coordinator, and Accessories Test Coordinator.
• Created a dashboard to automatically report testing results in real time environment saving the company 500K per year.
• Created a web tool to build supervisor weekly reports for testing team saving the company 100K.
• Created and implemented new processes to increase efficiency by 2x and quality of the testing organization by 3x.
• Assist the organization in attaining SEI Maturity...
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