PROFESSIONAL PROFILE
Supply Chain professional with over 15 years of industry experience in transportation, distribution, sales support, performance reporting and financial analysis. Diverse background that includes truck, rail, air and ocean modes. Warehouse and distribution operations experience. Effective leader , project manager and problem-solver with Six Sigma training.
EXPERIENCE
Company Confidential
Transportation Solutions Manager, Sep-2009 to present
Manage staff of engineers in Transportation Solutions department responsible for customized client solutions generating an estimated $285.3M in additional annual revenue.
Responsible for delegating work assignments, conducting performance reviews, and ensuring compliance with company and department processes and procedures.
Ensure technical accuracy of transportation solutions’ network designs and pricing proposals.
Qualify requests from Sales department for customer solutions and proposals.
Responsible for department financial goals, metrics and P&L statement.
Participate in Alignment Meetings with V.P. and Director level management from Sales, Operations, and F&A departments to discuss on-going and future customer solutions designs and proposals.
Develop and execute yearly department initiatives focused on continuous improvement.
Global Process Manager, Dec-2006 to Aug-2009
Manage processes and procedures for Air and Ocean freight operations, including creating new processes and procedures and evaluating the effectiveness of existing processes and procedures.
Create process flow diagrams of existing processes and conduct process improvement studies to achieve greater workforce efficiency.
Train operations personnel on operating system as SME (Subject Matter Expert), including traveling 60% of time to conduct on-site training.
Monitor service performance and compliance for air and ocean products, and facilitate corrective action plans for divisions/service areas based on best to worst rankings.
Develop operating system and operational enhancements.
Conduct audits for safety, security, service, financial, and operational compliance.
Industrial Engineer Supervisor, Jun-2006 to Dec-2006
Manage creation of Master Operating Plans (MOP), including disaster recovery and contingency plans for all US Air Freight locations.
Determine and track cost saving initiatives for domestic air freight network, including facility consolidations and relocations, equipment changes, and network re-designs.
Implementation Project Manager, Feb-2005 to May-2006
Implement new customer/client transportation and logistics accounts.
Create implementation start-up project plan, identify resources and determine budget.
Report on progress of project plan, action items, issues and implementation budget.
Manage project resources responsible for hiring/training personnel, providing transportation equipment, and installing computer systems.
Senior Operations Supervisor – Road Freight, Dec-2003 to Jan-2005
Supervise day-to-day operation of department, including call center activity, carrier dispatch, and shipment tracking.
Report daily department financial and performance information including revenue, cost, margin, shipment volume, call volume, and other internal metrics.
Resolve customer complaints or issues.
Successfully completed UPS Supervisor Leadership School.
Lead Operations Supervisor – Network Management/DCC, Nov-2001 to Nov-2003
Supervise staff responsible for inbound load volume for customer account with 400+ retail locations and 4 distribution centers.
Manage relationship with carrier base, internal DCC fleets and customer’s personnel.
Manage monthly P&L, controlling transportation cost and department expenditures.
Responsible for recruiting, hiring and training additional staff during peak season.
Company Confidential
Logistics Analyst, Feb-1999 to Oct-2001
Conducted freight analysis and negotiations to secure freight cost recovery agreements with vendors (vendors accounting for $90M+ in annual flow-thru).
Project Leader for Crossdock network optimization study to identify optimal size, location and quantity of additional sites throughout the U.S., resulting in the roll-out of 18 Crossdock fac...
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