4453 24th St., San Francisco, CA, 94114 480-306-3464
Business Development / Communications / Office Management / Cash Management / Start ups / Customer Relationship Management / Business Revitalization / Staffing / Scheduling
Proficient in Microsoft Office programs (i.e., Word, Excel, Outlook, etc.). Advanced reading, writing and speaking of Spanish as a second language.
Helped improve overall customer satisfaction rating, as recognized by UPS corporate.
Established financial stability for The UPS Store during economic downturn in market.
Played a vital role in the launching of two new businesses.
Managed and assisted several Family Forensic Psychologist.
Education: Bachelor of Arts in Justice Studies with Minor in Sociology,
Arizona State University, Tempe, AZ – May 2010
Internships: Intern - Banner Desert Health as a Human Resources Recruiter – 2009
Intern – The North American Transition Network - 2008
Key accomplishments
Established new supervised visitation business. Organized business research, wrote contracts and managed marketing campaigns to produce clientele for new business. Networked with the Supervised Visitation Network, Attorneys, and Psychologist to establish credibility within the mental health field.
Established financial stability for The UPS Store during economic downturn in market. Created and successfully Implemented a marketing campaign that included advertising, marketing and the implementation of additional new programs, all resulting in a direct increase in revenues.
Played a vital role in the launching of a new business. Amaya Massage – 2006. Assisted Arizona State University with establishing and opening a small business. Performed business research prior to launch. Forecast inventory needs, documented projected break-even analysis and formulated excel spread sheets for SBA Loan acceptance. Worked with bank officer to establish profit security. Interviewed and hired sub-management staff. Created a variety of marketing and advertising collateral. Networked with local businesses to increase exposure.
Career History
Owner, Frame&Landry, Tempe, AZ, 02/11-Current. Responsible for maintaining staff, organizing marketing projects, and overseeing all human resource responsibilities. Provide supervised visitation for clients in the Phoenix Metro area. Provide unbiased reports to attorneys, judges, and psychologists in order to provide additional data in psychological evaluations, child custody evaluations and other co...
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