Overview: Natural team builder proficient in handling multiple coordinator duties while adhering to strict FDA regulations, state laws and industry standards.
Experience:
4/2009-10/2011 Lead Donor & Client Support Services Specialist, American Red Cross, Philadelphia, PA
•Respond to notifications regarding suspect products
•Initiates actions to retrieve blood products as requested by clients
•Utilize all available resources to communicate with blood regions, hospitals, and blood banks
•Investigates discrepancies in donor records and corrects, updates and verifies changes to ensure accuracy and confidentiality
•Maintain Blood Services Records in accordance with ARCBS directives along with FDA, state and federal regulations
11/2007 – 11/2008 Endpoint Verification Process (EVP) Coordinator, American College of Radiology, Philadelphia, PA
•Cleaned EVP documentation
verified all personal health information is de-identified
purged unnecessary documentation
ensured consistency between source documents
•Prepared EVP records for principal investigator review
•Participated in weekly conference calls for the National Lung Study relevant to EVP
•Monitored and motivated 23 Clinical Research Associates via e-mail and phone on a daily basis
•Completed Ethics training to fulfill multiple states requirements for EVP
•Review paper CRF data for completeness, accuracy and consistency
•Reviewed, updated, and corrected data in the clinical database
•Create and maintain study files and appropriate study documentation
•Spreadsheet management for the purpose of:
Generating study specific site tracking reports
Reviewing, Distributing and Updating Statistical Reports
•Provide support to the Investigators, Project Managers, Data Management and the Biostatistician Center
•Mentored and trained internal and site staff
04/2004 - 12/2005 Patient Information Coordinator, Children’s Hospital of Philadelphia, Philadelphia, PA
•Ensured HIPAA compliance during the routine and non routine disclosure of confidential information
• Invoice and collect monies as appropriate under the law, and maintain a database of all such disclosures and transactions
•Requested archived Medical Records/Microfiche from an offsite storage facility
•Maintained strict confidentiality of Personal health Information
02/2003-03/2004 Supervisor of Health Information Management, Northwestern Institute, Ft Washington, PA
•Supervised staff of four associates in the completion of daily tasks
•Developed, maintained, revised, and reviewed policies and procedures for the control, use and release of personal health information
•Ensured confidentiality is maintained per HIPAA Regulations
•Completed DSM/ICD9-CM coding for inpatient billing
•Responsible for coding compliance
•Generated and maintained hospital statistics
10/2001-06/2002 Health Records Analyst, Jackson Memo...
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