Christine M. Duffy-Higley
PO Box 452
Wyalusing PA 18853
570-721-0433
Experience
9/04- 11/11 Client Services Manager
Bayada Nurses, Dushore, PA
Mentor and assist Division offices ; handle incoming service inquires, schedule field employees, manage client case load, facilitate among clients, families, field & office staff, physicians and case manager, human resources, supervise and complete performance evaluations on field staff, interview potential employees, act as on-call manager, process payroll.
1/04-8/04 Bartender/Waitress
Ram Zone, Wyalusing, PA
6/03-12/03 Practice Administrator/Office Manager
Pancoast & Fagerburg Assoc., Scranton, PA
Supervise and manage practice, medical billing, accounts payable/receivable, credentialing, benefits, malpractice insurance, transcription
10/02-5/03 Receptionist Coordinator
PhysicianCare, PC; Towanda, PA
Supervise and train all receptionists on various medical, clerical, billing and computer procedures as well as HIPPA compliance, Workers Compensation and MVA claims, insurances, time off requests and coverage, error reports, time sheets, scheduling, interviewing, hiring and dismissing of personnel.
Christine M. Duffy-Higley
PO Box 452
Wyalusing PA 18853
570-721-0433
1/02-10/02 Blood Service Coordinator
American Red Cross; Towanda, PA
Part time position- Coordinate, supervised and ran all blood drives in Bradford and Sullivan counties.
8/00-10/02...
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