Joy

2/15/2015
Houston, TX

Position Desired

Civil Engineering
Houston, TX
Yes

Resume

Education
Bachelor of Science in Civil Engineering
Howard University, Washington, D.C.
2012
Profile Summary
 Civil Engineer with 9 years of professional experience and 2 years of experience in transportation engineering, water resources engineering, highway/bridges design, marketing, managerial, and administrative work.
 Experience with project coordination for architect engineering construction (AEC) projects, project management support for infrastructure projects, and water/wastewater resources.
 Excel with deadline based tasks, especially marketing, within engineering and healthcare sectors. This includes highly competitive deliverables, an example being proposal generation and coordination.
 Experienced professional with a background in technical writing, proposal coordination, managerial tasks, and engineering principles.
 Excel at interfacing with others at all levels to ensure organizational goals are attained.
 Possess excellent interpersonal, analytical, and organizational skills.
 Strong verbal and written communication skills.
 Great team player, outgoing personality and can maintain positive and professional relationships with internal and external team members.
 Excel within highly competitive environments where leadership skills are the keys to success.
 An effective manager with the skills necessary to direct, train, and motivate staff to its fullest potential.
Employment
Pro-Care Resources, Inc., Stafford, Texas
2012 - Present
Assistant Administrator/Manager  Supervise skilled and non-skilled staff during all operating hours and ensures all client issues are resolved during non-operating hours. Also ensuring that all skilled nursing and therapeutic services are implemented according to plan of care provided by physicians.  Ensure growth and profitability of the company through the responsible use of company resources and educating the community of agency services by marketing to surrounding hospitals, clinics, adult daycare’s and senior residential communities.  Generate reports for billing, budgeting, marketing, payroll, continuing education and clinical in a timely and accurate fashion.  Monitors client/referral satisfaction utilizing appropriate written and verbal assessment tools.  Assure compliance with all necessary standards and regulatory requirements from Medicare, Medicaid and commercial insurances on a timely basis to maintain Agency's licenses, certifications, & accreditations contributing to agency operations.
 Planning, organizing, directing and evaluating operations to ensure the provision of adequate and appropriate care and services.  Directs Agency's business development activities that include community education, commercial insurance contract negotiations, and referral source relationship building.  Coordinate clinical services and programs of the Agency and ensures accuracy, effectiveness and efficiency of marketing materials and activities.  Recruit, employ, train, and retain qualified personnel to maintain superb client services.  Develops Agency’s annual budget and fiscal plan, including budgeting and forecasting the management of business operations.  Facilitate Professional Advisory Committee (PAC), Quality Assurance and Governing Body meetings while assisting in Agency’s annual evaluation reporting.  Updates Agency’s policy and procedures and ensures they are developed and implemented appropriately.  Ensure program personnel have current clinical information and correct practices. Communicate effectively and regularly with staff through verbal and written mediums including group and individual meetings.  Collaboratively work with staff and other organizations to further improve goals and objectives of Agency. Highlights: o Manager in charge during the Texas Department of Aging and Disabilities triennial survey which resulted in a citation free audit and good-standing recertification of the Agency. o Increased the Agency’s client census through marketing outreaches and referrals which improved the company revenue. o Joined the provider network of additional commercial insurances which enables Agency to provide services to a wider range of clientele. o Developed a new marketing strategy targeting current clients, medical professionals, senior residential communities, adult daycare’s, clinics and hospitals which has generated substantial referrals.
AECOM, Arlington, VA
2010 – 2012
Transportation/Traffic Engineer
 Responsible for assisting Project Managers and Professional Engineers in highway/bridges and transit planning, design and construction work.
 Generated project management schedules using Microsoft Excel and Microsoft Project software.
 Proficient in preparing technical memorandums and skilled in technical writing. Coordinated and collaborated with Project Manager and multi-discipline professional engineers in completion of technical document, ensuring all parties involved submitted their requirements.
 Coordinated public outreaches within various communities in the Washington DC, Maryland, Virginia (DMV) Metropolitan area.
 Conducted and developed passenger ridership studies, analyze and report output data for traffic impact studies.
 Responsible for Quality Assurance/Quality Control maintenance of project drawings, proposals, and technical memorandums/documents.
 Participated in construction project meetings with Clients alongside Project Managers. Meeting details involve project progression, project terms negotiations, and budgeting.
 Conducted project site visits for pending design-build projects.
 Assisted Project Managers and Marketing Coordinators with project proposal generation and coordination while meeting deadlines and following timelines.
 Quality Assurance enforcement; ensured project drawings are corrected after clients and project managers have implement corrections. Application of changes if necessary.
Highlights:
o Assisted Marketing Coordinator and Project Manager with generating and coordinating the RFP response for a project that the Company won. Additional proposals resulted in company being short-listed.
o Improved departments project archives filing system for documents dated almost 20 years back. Ensured all documents were filed properly and according to regulations, thus resulting in department receiving satisfactory audit results.
 Constantly commendation and recognition from project managers and engineers that I worked with for being a great team player and job relief by providing efficiency and excellence in all tasks.
 Part of team for projects; Brooke/Leeland Parking Lot Expansion Project for the VRE in Virginia; Freedmen’s Cemetery for the City of Alexandria, Virginia; Tyson’s Tunnel Ventilation Design Project for the VRE in Virginia, the 11th Street Bridge for DDOT in the District of Columbia, and the WMATA bus line project in Washington, ...

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