Professional Summary
I’m a Six Sigma Green Belt Certified Quality Residential Engineer with expertise in solving quality related issues concerning the Cockpit Module electrical systems in vehicles. I also have a strong knowledge in the automotive field along with excellent management skills. I’m also, goal-oriented with a strong ability to solve problems and communicate effectively with all facets of an organization.
Core Qualifications
• Microsoft Word
• Microsoft Excel
• Microsoft Document
• Microsoft PowerPoint
• Blueprint Reading
• Ishikawa Diagram Knowledge
• Root Cause Analysis
• 5 Why/3 Why
• 10 years Management Experience
• 12 years Automotive Experience
• Continuous Improvement
• 13 years Customer Service Experience
• Cause and Effect Analysis
• 2 years of Quality Engineering Experience
• APQP knowledge
• Pre-launch knowledge
• JIT
Experience
Resident Quality Engineer (Hyundai Motor Manufacturing Alabama), KyungshinLear/Adam– Montgomery, AL
April 2011 to Current
• Perform vehicle electrical troubleshooting for Hyundai/Mobis of Alabama
• Reduced company supply cost defects by 3% in 2 months
• Initiated wiring harnesses Engineering Changes
• Analyze electrical schematics to solve electrical problems
• Prepare report for Quality Asst. Mgr. for supplier meetings with Mobis of Hyundai/HMMA
• Develop improvements on wiring harnesses issues
• Establish sorts and train 3rd party personnel to inspect for customer complaint and/or defect
• Work directly with Mobis of Hyundai QC Dept. to resolve all supplier quality issues
• Investigate ECN trials to make sure the changes of part is acceptable for customer
• Knowledgeable with Windows7 Excel and PowerPoint programs
• Read electrical blueprints/schematics
• Work with feeler gauges, utility micrometer, dial caliper and tape measurement
• DMAIC process knowledgeable
• Process review
• Writing Work Instructions
• Writing 5 panels
• Pre-launch knowledge concerning DFEMA
• VOC
Store Manager, OK Tires, Inc. – Tuscaloosa, AL
March 2009 to April 2011
• Performed and evaluated customer service through sales and returns
• Evaluated customer vehicles for repairs/upgrades and performed service repairs
• Controlled payroll and monitor invoices
• Performed and monitor monthly inventory status
• Created marketing techniques to increase sales by 10% in 1 fiscal year
• Managed up to 8 employees and created d...
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