Career focus…
Network Systems - Engineering / Administration
CORE STRENGTHS
Goal Oriented
Business Minded
Strong Interpersonal Skills
TECHNICAL SUMMARY
Systems Network Operations Center Support Technologies
Cisco / Juniper Remedy Tracking Systems Tier 1 ISP
Linux / Unix Traffic Monitoring/Polling Data Protection Servers
Windows Server Up/Down Grade IOS models. Cable Hybrid Fiber Coax
Firewall Office 2010 / Outlook 2010l Alcatel-Lucent (TSS equipment)
OSI Model Experience:
Application Layer
BGP • DHCP • DNS • FTP • HTTP • LDAP • NTP • RIP • RTP • SMTP • SNMP • SSH • Telnet •SSL
Transport Layer
TCP • UDP
Internet Layer
IP • ICMP • IGMP • IPsec
Link Layer
ARP • OSPF • Tunnels (L2TP) • PPP • Media Access Control (Ethernet, DSL, ISDN, FDDI) •
Router Platforms:
* Cisco 7609
* Cisco 10720
* Cisco 12416GSR
* Alcatel 7550
CMTS Platforms:
* Cisco 7246 VXR’s
* Cisco 10k’s (RF:Switch)
* Motorola BSR’s
* Arris C4’s
Switch Platforms:
* Cisco 2900 series
* HP Pro Curve
* Cisco 4948 (layer 3)
Terminal Server Platforms:
* Cisco AS2511-RJ
EDUCATION
Benedict College, Columbia, South Carolina Bachelor’s Degree - Computer Information Science
Relevant Course Work:
Data Structures & Object-oriented Design
Discrete Mathematics and Mathematics for Algorithms and Systems
Computer Organization & Systems Programming
Operating Systems - Windows 98/2000/XP, Unix, Linux, and DOS
Language - C, C++, Java, OpenGL, MySQL, HTML
Assembly Applications - MS Word and MS Excel
Global Knowledge, Cary, NC & Atlanta, GA
Relevant Course Work:
Cisco Certified Network Associate Training
Building Scalable Cisco Interconnects Training
Cisco Certified Design Associate Training
EMPLOYMENT SUMMARY
Cogent Communications 06/2011 - Present
Washington DC
Customer Support Engineer
• Provide support in a 24 x 7 Network Operations Center for thousands of tier 1 ISP customers.
• Manage IP & Transport functions to various clients.
• Register BGP peering relationships between ASN clouds.
• Issue port reconnaissance techniques to different node/core level devices world wide.
Time Warner Cable 05/2008 - 10/2010
Carolina Region
Network Engineer
• Fault isolate and trouble-shoot complex network problems to ensure minimal service hazards.
• Coordinate with regional and national NOC’s regarding planned or emergency scenarios.
• Participate in weekly (24X7) on-call rotations.
• Configure network equipment to...
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