Objective: A recent computer-engineering graduate seeking an entry-level position relating to computer support, computer programming, data analysis and software development. I am looking for a challenging job, which gives me an opportunity to enhance my skills and knowledge and stay updated with new technological development.
Education:
August 2007-May 2012 January 2007-May 2007
Employment:
August 2009-May 2012
University of Wyoming, Laramie, Wyoming Bachelor of Science in Computer Engineering
Colorado State University-Pueblo, Pueblo, Colorado Bachelor of Science in Mechatronics Engineering Credit hours earned toward the degree: 15 hours
Information Technology (IT), University of Wyoming,
Laramie, Wyoming
Client Support Service Agent
• Answer system emergency calls and create ITSM tickets and event reports.
• Page system engineer and network engineer if there is a system emergency and failure at UW IT.
• Manage staffing at computer labs.
• Diagnose student problems while working on computers and
solve them.
• Unlock and change student and faculty domain accounts.
Information Technology, University of Wyoming,
Laramie, Wyoming
Computer Lab Assistant
• Supervise computer lab and provide computer support for students.
• Open and close the lab and count money in deposit box.
• Troubleshoot printers’ and computers’ hardware and software
problems.
• Help faculty to get familiar with OMR machines and teach how
to use them.
• Delete student profiles when their profile is corrupted.
• Unlock the locked accounts and change password if needed.
• Assist students and faculty with their printing quota and profile
quota.
January 2009- May 2012
May 2009 – December 2009
August 2007- June 2009
January 2007-May 2007
Personal:
Resident Life & Dining Services, UW Catering, University of Wyoming, Laramie, Wyoming Captain
• Delivered food to different locations on the campus.
• Catered professional dinners and weddings.
Wyoming Survey & Analysis Center, University of Wyoming, Laramie, Wyoming
Telephone Interviewer
• Made outbound calls to conduct survey and research on topics related to federal and state government.
Experience Learning Center,
Colorado State University -Pueblo, Pueblo...
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