IT ADMINISTRATOR/ DESKTOP SUPPORT/ DATA ANALYST
Professional Representation ♦ Outstanding Communicator ♦ Customer Service Excellence
Banking / Oil & Gas/ Medical & Hospital IT Distribution Support
QUALIFICATIONS PROFILE
Well diverse in multiple areas in Computer Information Technology (9+) with knowledge of Oil & Gas/Banking industry with history working for a Fortune 500 Company
Rapid learner with the strong working skill of networking, software, hardware and security applications
Ability to manage multiple tasks without compromise of quality or productivity
Exceptional interpersonal and communication skills with proficiency to promote confidence with building and maintaining strong business relationships, while interfacing positively with people of diverse backgrounds
CORE COMPETENCIES
• Database Creation & Management • Customer Relationship Professionalism
• Troubleshooting & Problem Resolution
SPECIALIZED SKILLS
CURRENT- SAP, Outlook, UNIX, Winarchiver, Well Master, Well Data Discovery, IHS Map (BakerHughesDirect), Uni-Center
2003-2007~ Mainframe, Active Directory, System K &L, Workflow, AS/400, HP 3000,
Lotus Notes, MS Exchange 2002-2003, Peregrine Center Ticket Tool, Citrix, Novell Netware, Encryption Plus, Zeus, Right Fax, Uni-Center Ticketing Tool, Active Directory, Web Console One, Windows NT Workstation, Auto – Task Ticketing Tool
PROFESSIONAL EXPERIENCE
Baker Hughes, Houston, TX
Department of Beacon Global Services
Well Log Data Analyst – Infosys Consultant (4/2010-current) Contract
(05/2007-11/2009) Permanent
Support/Archive Well Log Data -
Specialize in analyzing & archiving (Geoscience, INTEQ, Livewire, District Data, Open Hole, Cased Hole wireline logs, etc.) by collecting & storing electronic data by examining and evaluating the contents to insure accuracy
• Maintain confidential data by building a physical filing system of back- up data by saving image files to specified drives and directories. Requested SAP id’s for new companies which non-existed under Client Company in WellLink database for future well data archives
• Transfer and load Geoscience seismic well logs by extracting the data for archiving which is stored on the Baker Hughes (Beacon) WellLlink database
• Assisted with retrieving LAS files and or well data for downloading purposes from WellLink (online) database upon client request
• Using the IHS & Well Master search engine tool under the Enterprise Geographic Information System (EGIS) for additional info (LAT/LON, Company Name, API, Location) to fill-in well log attributes
• Provided support to division’s manufacturing and operation groups by participating in special department projects, in addition compiled reports for upper management to present at weekly meetings in order to aid decision making
• Provided assistances with moving data partitions through UNIX for archive once server is reach at ninety percent, upon approval by Manager
• Run a daily report of each partition server through UNIX and send a monthly spreadsheet to Senior Manager with the total server’s performances
Environment: IHS Map, Well Master, UNIX, Livewire, SAP, Welllink, Archiving, Open/Cased Hole Wireline Data, Winarchiver, Uni-Center Ticketing tool, Well Data Discovery, Mapping, Backup Data
Blue Gate, Houston, TX
Help Desk Analyst – (03/2007 – 05/2007) Contract
Analyze problems reported, remotely provided solution to technical issues and document all calls and outcome in the help desk ticketing system
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