Dynamic, positive, well rounded leader with diverse experience from startup, turnaround, to long term growth and sustainability seeking a home to make a difference.
Qualifications for Senior-Level Healthcare Practice/Group Administrator
Driven leader who excels in building, training, and motivating highly qualified teams. Assertive, results-focused and equipped with 20+ years of experience successfully directing healthcare services operations and multiple sites and programs succeeding at achieving corporate goals. Resourceful, proactive problem solver, adept in identifying opportunities for improvement and providing effective solutions. Articulate communicator with strong interpersonal skills and an ability to work with all levels of an organization. Technically savvy, with demonstrated proficiencies in implementing and providing training on new systems.
Expertise / Transferable Skills
Strategic Planning/Execution
Organizational Development
Start-Ups/Turnarounds
Budget Planning / Administration
Multi-Facility Administration
Business Development
Regulatory / Corporate Compliance
Program Development/Implementation
Staff Training/Development
Policy / Procedure Development
Project Management
Client Relations
Process Redesign/Improvement
Rapid Cycle Improvement / Fire Starter
Marketing
Inventory / Cost Control
Contract Management
KEY CONTRIBUTIONS
• Turned IV Therapy failed billing process, resulting negative budget to consistent positive revenues as well as 100% compliance outcome for two consecutive years.
• Spearheading a regional Cancer Center of Excellence program, collaborated with internal and external resources, molding program to achieve program excellence.
• Delivered executive leadership, marketing and strategic guidance during difficult economic times. Implemented growth strategies which attained 20-40% multi-year department growth. In the first 90 days of employment, turned around two departments and rebuild physician/management relations, resulting in two departments achieving “5 star” customer satisfaction ratings.
• Launched operational efficiencies and staff job satisfaction initiatives, reduced patient throughput times by 20%, resulting in consistently improved employee and physician satisfaction and a 94%-98% patient/client satisfaction rates.
• Drove significant departmental efficiencies through effective human resources management, focusing on and developing managers as w...
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