EDUCATION AND TRAINING:
The Surrey Institute of Art & Design
October 2001-June 2004
B.A. (Hons) Product Design Sustainable Futures
Just I.T. Training Ltd, London UK
November 2004
Network Professional Programme
Hands on experience and industry recognised professional qualifications in the following areas:
• CompTIA A+ Core Hardware & Operating Systems
• M.C.P. Windows 2003 Professional and Server
• M.C.P. Windows XP Professional
• CompTIA Linux + System Administration
• Cisco C.C.N.A.
• Cisco C.C.N.P (In training)
WORK EXPERIENCE:
IHS Global Ltd
Network Engineer
December 2005-Present (United Kingdom - 6 years/United States 6 months)
As part of a project team, I provide architectural, implementation and operational design support for a broad range of architectural and infrastructure technologies. Working in this role has allowed me to gain a broad knowledge of the following areas: Cisco networking solutions, MPLS WANs, virtual private networks, and firewall platforms. Incumbents in this position were support planning, development, and implementation of the Company’s operations facilities around these four areas, including local and wide area networks.
Specialized Job Duties
• Using existing knowledge of IHS Design, IP Voice & Wireless standards, assist with the design of new M&A sites.
• Using existing knowledge of IHS IP and configuration standards, assist with the installation of new equipment at non standard IHS sites.
• Using existing knowledge of IHS Wireless standards, assist with the installation or re-engineering of non standard wireless IHS sites.
• Using existing knowledge of IHS Voice standards including dial plans, etc, assist with the installation or re-engineering of non standard IHS sites.
• Using existing knowledge of IHS Voice standards, assist with the implementation of Voice equipment at IHS sites.
• Using existing knowledge of IHS MPLS Network, assist with the implementation of new IHS sites.
• Using existing knowledge of IHS BGP and EIGRP Standards, assist with the implementation of new dual homes environments at IHS sites.
• Using existing knowledge of IHS Network Policies and Procedures, assist with the resolution of problems in the IHS Environment.
• Using existing knowledge of IHS Documentation standards, assist with the documentation of the IHS LAN and WAN.
• Using existing knowledge of IHS Procurement processes to continue to drive good relations with the IHS Preferred vendors.
• Using existing knowledge of IHS Field Support and Server Team processes to continue to work closely with other teams to resolve issues quickly
• Using Sustainable Design (Environmental Design) knowledge, engage with Facilities during a Move, Add or Change of IHS Properties. Knowledge in this field helps with the Design and Location of Network Cabinets/Rooms including cabling infrastructure to best reduce energy and noise.
General Job Duties
• Participate as part of a project team in designing, developing and implementing architectural and infrastructure technologies for the business.
• Participate in developing guidelines and procedures for LAN/WANs, network services, data storage, and architecture and/or desktop environment services and in communicating those to the user community.
• Provide technical support and problem resolution on moderately complex issues in one or more of the following areas: networking, storage, architecture or desktop environment.
• Manage small to medium-sized projects or portions of large projects and assist in resolving issues and planning for new applications and services.
• Identify and recommend opportunities to improve and enhance communication services to internal and external customers.
• Establishes program budget and timelines for small to medium-sized programs or portions of a program; manage assigned segment of program within budget and time constraints.
• Monitor and report to management on program status, identify issues that may impede attainment of goals, recommend and implement corrective measures.
• Provide technical direction and training to more junior Technical Services personnel.
• Perform other duties as required.
Specific Job Duties
• Responsible for configuring and maintaining Cisco network equipment, including but not limited to, routers, layer 2 and layer 3 switches, and wireless access points.
• Configure and troubleshoot wide area network connections across MPLS wide area networking.
• Work with senior LAN/WAN engineers in designing enterprise-class solutions for the future direction of the IHS network.
• Configure and troubleshoot virtual private networks utilizing Cisco, Checkpoint, and Juniper security platforms.
• Provide recommendations on workflow and design enhancements to the infrastructure to improve reliability and performance, reduce cost, and anticipate Company growth and acquisitions
• Work closely with the Design and Architecture Team to implement solutions that have been fully designed and tested
• Additional responsibilities will include Level 2 support and monitoring of data networks, including WAN, LAN, and Wireless on a Cisco network.
• Perform moves, adds, changes, deletes on Cisco Call Manager IP telephony platform as needed
Organizational Relationships
• Reported to AMERICAS, EMEA and APAC leadership team.
• Communicated with departmental and business unit personnel throughout the organiza...
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