Objective:
Seeking to obtain a Project Manager position in which my education and experience will enable me to obtain an increase in company productivity and quality.
Highlights of Qualifications:
• Diverse experience in managing restoration projects
• Thorough knowledge of Microsoft Word, Excel, PowerPoint, Solid Works and AutoCAD.
• Extensive experience in retail, commission based, and business to business sales.
• Excellent communication and verbal skills.
• Recognized for excellent customer service.
• Proven ability to rise and accomplish new challenges and objectives.
Education:
University Of Southern Indiana, Evansville, IN May 2010 Bachelor of Science in Industrial Supervision
Senior Design Project- Designed and fabricated required testing facilities to assist EVACUS Technologies in achieving Underwriters Laboratory (UL) certifications for fire safety exit signs.
Certifications:
• Institute of Inspection, Cleaning, and Restoration Certifications (IICRC)
o Water Damage Restoration (WRT)
o Applied Structural Drying (ASD)
o Applied Microbial Remediation Techniques (AMRT)
Experience:
Stanley Steemer of East Texas, Tyler, TX Feb 2011-Feb 2012
Operations Manager
• As Operations Manager daily responsibilities included all of the following;
o Maintaining and increasing business to business sales and relations
o Maintaining and increasing insurance relations
o Quality control
o Planning daily routes and jobs
o Obtaining monthly overall sales goals
o Maintaining account receivables to company’s standards
o Maintaining and improving technician’s sales
o Resolving any customer complaints or issues as timely as possible
o Ensuring continuous training as well as termination of technicians depending on circumstances.
• Lead as project manager in both small and large scale water restoration projects.
o Worked closely with engineers, contractors, and insurance adjusters to ensure timely restoration of client’s homes or properties.
• Increased business to business sales 28.6% YTD
• Increased overall operations sales 27.2% YTD
• Improved quality and decreased the operation’s overall redo rate by 5.2%.
Stanley Steemer of Evansville, Evansville, IN June 2010 – Feb 2011 Assistant Technician/ Crew Chief Technician /MID (Manager in Development)/Operations Manager
• Promoted from Tier 2 Assistant Technician, to Tier 1 Crew Chief, to MID within 7 week...
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