GOAL
Seeking a position to challenge my abilities and apply motivated critical skills, knowledge and proven experience for a rewarding career in the field of Project/Account Management.
EXPERIENCE
NSF International, Ann Arbor, Michigan
Certification Project Manager, June 2010 – February 2012
Engaged in the not for profit business of managing major projects for multiple multifaceted companies, whose products with factors of concern for public health and safety, seek safety on usage certifications. Working with production and regulatory compliance management to ensure their drinking water additives are safe and meet regulatory requirements. Promptly process all records, documentation, and invoicing of services, and follow-up on customer correspondence. Facilitate certification projects by interfacing with other departments (accounting, shipping, field services, toxicology, laboratories, etc.) to help ensure timely testing and evaluation of the products. Travel to customer onsite locations both domestic and international for evaluation reviews, testing/re-testing verifications, and trade shows. Conduct product evaluations, field tests, and initial audits; review accompanying documentation; prepare reports documenting the results of the evaluations and reviews. Determine appropriate testing and reviews required for certification. Compile necessary documentation to support certification. Provide ongoing follow-up and status reports to customers as the primary point of contact for all NSF related services and activities. Ensure that the client’s schedule and deadlines are communicated to the service departments and that the deadlines are met. Resolve issues of non-compliance as appropriate. Peer review certification changes for other project managers. Listen to clients to determine other NSF services which might be applicable to the client. Ensure the client is educated on other NSF services.
NSF International Strategic Registrations, Ann Arbor, Michigan
Audit Administrator, August 2009 – June 2010
Responsible for handling the auditor application process, maintaining auditor files, setting up training sessions/conferences, providing general assistance and customer service to auditors and prospective auditors, tracking continuous improvement surveys, and updating & maintaining the auditor extranet. Other responsibilities include entering aerospace audit reports into SAE IAQG’s database, tracking missed audits, and assigning team auditors to jobs. Registrar for Automotive ISO 9001 / TS 16949, EMS 14001, Aerospace 9100 / 9110 / 9120, Medical Devices 13485, OHSAS 18001, and OEM Suppliers.
NSF International, Ann Arbor, Michigan
Collections Representative, December 2007 – August 2009
Provide the highest level of customer service to all NSF customers for all programs. Maintaining collection data numbers and notes in Oracle Financials, solving cash application issues, helping NSF programs stay notified when accounts become delinquent, assisting project managers in the aspect of printing statements/invoices/keeping up to date with their accounts/etc.
NSF International, Ann Arbor, Michigan
Accounting Intern, August 2007 – December 2007
Apply accounts payable and receivable as well as collections with the following duties: entering payable vouchers into accounting system, mailing checks for AP...
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