SKILLS
Ability to work and lead multiple projects with proactive follow through while maintaining accuracy. Strong negotiation skills with the ability to resolve conflict and problems effectively.Proficient in Microsoft Office Suite. Campus Vue, Peoplesoft, Info link Background Screening, All facets of interviewing, forecasting staffing needs proactively. Responsible for advertising, utilizing various mediums. Organize Job Fairs. Well verse in Student Services and Career Services practices and procedures. Create Display and In-Column newspaper Ads.
EDUCATION
MBA/HRM American InterContinental University Pending 2014
2005 Keiser University, Ft. Lauderdale, FL, B.A. Business Administration
WORK EXPERIENCE
2010-2012 Concorde Career Institute Jacksonville, FL
Director of Student Services
o Effectively communicate with students, parents and various levels of management to maintain a student satisfaction environment of 97%.
o Work closely with the Campus President and Dean of Academics to achieve an attrition budget of 3.6% YTD
o Plan and oversee all campus events to produce an environment that foster community amongst student, faculty and staff.
o Conduct in service workshops to teach students soft skills, budgeting and financial planning.
o Re-Entry monthly goals on a budget of 15 per month. I have exceeded my re-entry goals consistently.
o Establish relationships with several social services agencies in the community that provides support to students facing life hardships in the areas of day care transportation etc…
o Very familiar with Vocational Rehab
o Direct the campus re-entry program to meet enrollment and retention goals of re-entry students.
o Supervised Re-Entry Coordinator
o Supervised Student Services Advisor to ensure that student needs are met and resolved in a timely manner.
o Implemented several processes to identify at risk students and work closely with Program Director’s to reduce withdrawals.
o Coordinate with the Admission’s Staff to identify all ability-to-benefit students at time of enrollment; also implement, maintain, and ensured effective ATB tracking process that documents student progress, and identified the need for additional assistance and intervention, if applicable.
o Develop and maintain relationships with employer’s as well as develop job leads for students
o Meet with and advise students concerning consecutive absence issues and effect satisfactory resolutions.
o Conducted grievance and appeal hearings to ensure campus policies and procedures by students, faculty and staff.
2007–2010 Florida Education Center Ft. Lauderdale, FL
Director of Student Services
o Plan and oversee all student activities and events to boost the students’ campus experience.
o Assist the Campus President and Director of Education in the areas of Student Services
o Improve student retention by monitoring students’ performance, analyzing problem areas, prescribing solutions, and conducting intervention processes.
o Coordinate with the Admission Staff to identify all ability-to-benefit students at time of enrollment and implement and maintain and effective ATB tracking process that documents student progress and identifies the timely need of additional assistance and intervention, if applicable.
o Meet with and advise students concerning consecutive absence issues and effect satisfactory resolutions.
o Establish relationships with vendor in obtaining information, contact and resolution in the areas of childcare, transportation, financial advisement, protective and legal aid services, and effective study/tutoring services.
o Directly responsible for oversight of the Student Resource Center, its holdings, equipment and materials; recommend any and all changes/improvement.
o Assist in the planning and implementation of the graduation ceremony
o Direct the campus re-entry program to meet enrollment and retention goals of re-entered students. Managed Re-Entry Coordinator
2005–2007 Ramada Plaza Resorts Ft. Lauderdale, FL
HR Generalist
o Handle all aspects of the recruitment process: (Establish / utilize efficient sourcing, screening, and selection techniques in order to fill open positions within the organization, as required. Assist and support hiring managers throughout the recruitment process – including review and/or instruction in behavioral interviewing methods / techniques. Post-open job requisitions, utilizing applicant-tracking software. Screen resumes / applicants. Prepare offer/rejection letters. Process recruitment invoices for payment. Interface with various vendors for timely and cost effective recruitment.
o Utilize various mediums of advertisement, including classified ads, employment announcements, job fairs, open house, employee referrals and posting on web page. Process / on boarding of new hires (including new hires orientation). Interact regularly with new hires and hiring managers to compare expected job performance with actual job performance; utilize information obtained to evaluate validity o...
Login or Register to view the full resume.
