OBJECTIVE
Seeking a senior system engineer position wherein my professional experience and competencies in the field of handling complex systems will contribute positively towards the growth of the organization.
GENERAL QUALIFICATIONS
Can offer a diverse and eclectic background in system administration, architectural design, NOC/operations management and project planning. Demonstrated proficiency in optimization of Windows and Linux OS, VMware, windows clustering, KVM Linux virtualization, NOC management in 24hour support environments. Strong communicator, able to interact effectively with individual or department regarding technical issues and projects.
EXPERIENCE
02/2006-present Systems Engineer level II, VEGAS.com, Las Vegas, NV
• System administration, architectural design, performance tuning, monitoring and operational support for Windows and Linux servers, managing 270 Windows 2003/2008/ 2008R2, 100 Linux (RHEL 4-6), and 12 ESX Servers in 4 forest domains.
• Internal subject matter expert for MSSQL, IIS, Titan Ticketing solution, Window Server administration, MS Exchange, VMware, WAF, windows clustering.
• Took lead on several projects, including: SQL servers cluster consolidation and migrations to new filer and new domain, virtualization of existing Windows and Linux servers, migration from Solaris to RedHat KVM Virtualization, migration of Active Directory from Windows 2003 to Windows 2008, upgrading VMware production and development infrastructure, implemented PCI requirements.
• Migrated data center twice, first time moving to new building on existing campus while migrating servers to new domain and new filer, and second time moving servers to collocation. Migrated servers to new SAN using FC and ISCSI. Worked on disaster recovery planning.
• Responsible for recommendations of hardware and software acquisition, design and architecture of new windows/linux projects. Deliver projects by working with multiple teams across different phases of project.
• Manage and develop application roadmap that aligns with business, technology and vendor roadmaps over a period of three years. Perform system audits to ensure that all intended requirements of system functionality, operations and performance are achieved as well as comply with PCI requirements and change management control. Worked on 2-factor authentication implementation and ftp solution that meets PCI requirements.
• Provide 3rd tier support for escalated issues regarding systems and transfer knowledge.
• Design and implement Titan Ticketing solution across 14 Box Offices throughout Las Vegas area. Responsible for SharePoint and Project Server upgrades, created InfoPath workflows to mimic business processes. OS upgrades and security fix deployment across installed systems for PCI PA-DSS compliance.
• Analyzed needs, identified objectives and requirements, designed, planned, deployed and configured redundant and PCI compliant Windows and Unix systems to better fit company needs. Hands on configuration of Big-IP F5 load balancers and Ironport.
• Heavy departmental documentation writing and following up PCI requirements.
• Designed and implemented several on-sales with actual sale of 20K tickets.
02/2005-12/2005 Network Administrator, Las Vegas Sands Corp., Las Vegas, NV
• Responsibilities included but not limited to installations, upgrades, maintenance and operations of company’s network and Windows systems, related applications and hardware devices. Responsible for network security activities, system and filer backups, administration of MSSQL, replication database servers and their performance. Analyzed problems and monitored the network to ensure its availability to system users.
• Responsible for the support, performance and availability of ticketing servers and IIS servers. Responsible for administering user accounts, security access to applications and systems, creating procedures in compliance with SOX. Configured Sitescope monitoring solution for immediate notification of any server challenges.
• Acted as Maximo Administrator and Project Leader for Facility and IT. Responsible for modifying Maximo jsp screens, coordinated, tested and executed all Maximo related procedures including system upgrades and writing Crystal Reports.
• Planned and coordinated activities for Ticketing project to ensure goals were accomplished within the scope and budget requirements. Developed project plans, specifying goals, scheduling risks and allocation of available resource. Prepared project status reports to keep management, vendor and the team informed of project issues, acted as liaison between the technical and business environments, developed user acceptance tests and trained support personnel.
07/2003-02/2005 Tech Support Manager, Las Vegas Sands Corp., Las Vegas, NV
• Responsible for managing staff of PC Technicians, Help Desk and Tower Technicians. Responsible for planning, monitoring and appraising job results, initiating, coordinating and enforcing system policies and procedures, as well as procedures in compliance with Gaming Control Board and Sarbanes-Oxley.
• Identified and published numerous int...
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