SUMMARY
Senior Quality Engineer with experience implementing Quality tools in all stages of product lifecycle. Worked closely with world class suppliers, manufacturing environments in the U.S., Asia, Canada, Mexico and very tough automotive customers. Develop successful and effective working relationships with internal and external customers and suppliers. Experience enhancing systems and improving processes.
PROFESSIONAL EXPERIENCE
MOTOROLA MOBILITY, Tempe, AZ Dec 2010-August 2012
MOTOROLA INC. (Corporate)
May 2006- Dec 2010
Sr. Supplier Development Engineer, worked with major semiconductor suppliers to qualify them and bring their processes and Quality Systems up to Motorola’s expectations. Key point of contact for all supplier issues. Escalation point for major and repeat factory quality issues that required Manufacturing, Designers and Supplier collaboration. Visited and audited suppliers in the U.S., Canada, China, Taiwan, Japan and Mexico. Worked with Category Managers in supplier selection and supplier management activities. Worked with internal team members in U.S., China, Brazil, Korea and Singapore.
• New part qualification; reviewed Production Part Approval Process (PPAP).
• Issued and reviewed with suppliers: 8D/Corrective action process.
• Reduced supplier related ppm to nearly zero.
• Helped improve semiconductor suppliers’ scorecard ratings from worst to best in category.
• Member of initial Supplier Development Engineering team that created tools and checklists currently used by the team. These are proactive tools to prevent quality spills and find areas of improvement.
• Process Characterization.
• Designed, developed and Implemented Supplier Certification process.
MOTOROLA EMBEDDED COMPUTER GROUP, Tempe, AZ June 2004 – May 2006
Computer Design & Manufacturing Company. (TL-9000 certified)
Sr. Supplier Quality Engineer for PCB's, electrical and mechanical components. Audited U.S. Supplier Sites; Manufacturing process, Process Capability and Quality System and oversaw corrective action implementation. Qualified new suppliers into supply chain. Managed suppliers to maintain Motorola quality goals and resolve quality issues in a timely manner. Worked with Category Management in supplier selection and business awards process.
• Initiated and approved Supplier Corrective Actions.
• Coordinated Suppliers, Manufacturing and Engineering in Material Quality Issue Resolution.
• Material Review Board (MRB) Coordinator.
• TL 9000 Certified Auditor.
WABASH TECHNOLOGIES, Mexicali, B.C., Mexico Feb 2000 – August 2003
Automotive Sensor Manufacturing Company (QS-9000 and ISO-14000 certified)
Sr. Quality Engineer for lines that manufacture engine sensors for Wabash’s major customer; Ford and also for International Truck. Main contact between customer and manufacturing team. Supervised one Engineer and 9 Inspectors and Operators and coordinated their Quality Assurance activities (Inspection plans, audits, product testing, etc.) to ensure customer satisfaction. Coordinated and participated in scrap reduction and process improvement teams; results presented to Ford in monthly conference calls or at customer sites.
• Coordinated team to give prompt responses to customer’s requests and complaints (8Ds).
• Coordinated disposition of suspect/defective material through Material Review Board (MRB).
• Analyzed and Evaluated Quality Inspection Results Data to coordinate process improvements.
• Supervised Teardown and Failure Analysis Laboratory and Technicians for a year and a half.
• Participated in successful transfer of Jaguar sensors and International Truck sensors manufacturing lines from Indiana facility to Mexicali.
• During first 2 years at Wabash responsible for coordinating engineering changes.
• Completed qualification activities and data (PPAP) that were presented to customer.
• Participated as a Support Engineer in Kaizen events.
• Coordinated calibration for Ford lines.
• Worked/developed/updated manufacturing support documentation: Control Plan, FMEA, Process flow charts, SPC, blue prints, R&Rs, CPk Studies, DOEs, operator instructions.
• Coordinated team to comply and a...
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