EMERGENCY ROOM TECHNICIAN
Quality Patient Care | Trustworthy | Commitment
Dynamic and highly ethical Emergency Room Technician with experience providing care to patients of all ages in a variety of settings. Solutions-oriented professional in analyzing data, assessing patient conditions, resolving problems, and implementing appropriate intervention strategies and treatment plans. Excellent communication and interpersonal skills; ability to build rapport with patients, family, staff, and physicians and succeed in high-pressure, challenging, and deadline-driven environments. Compassionate patient management skills, providing superb customer service to patients, family, staff, and attending physicians.
AREAS OF EXPERTISE
Ethical Patient Care
Patient Advocacy
Complex Client Care
Case Management
Patient Assessment
Highly Organized
High-Impact Decision Making
Critical Thinking
Patient Education
PROFESSIONAL EXPERIENCE
TENET HEALTHCARE DOCTORS HOSPITAL, Manteca, CA 2011-2013
Emergency Room Registration Coordinator
Assist patients awaiting emergency room treatment.
Accomplish patient triage upon admission.
Monitor, observe and report any changes of the patient to the RN and/or ER team if necessary.
SIMPLOT CHEMICAL, Lathrop, CA 2008-2010
Operations/OSHA Trainer
Conducted all new hire training and certification training based on the employee's job status within the company.
Developed and implemented various new training processes from development of the training manual to the hands on application.
Required to constantly keep abreast of any new or pending OSHA regulations that would affect line of business.
MEDAMERICA INC., Modesto, CA 2006-2008
Billing and Coding Training Supervisor
Managed a department of 4 full time trainers, was responsible for the training, ramping and placement of new hires to various teams throughout the location based on matching employee skills to team needs both coding and medical billing.
Responsible for cold start of satellite offices that where opened in Southern California expanding our client relations.
Development and reformatting of new and existing training material to stay current with HIPAA regulations and the ever changing healthcare regulations.
Direct and lead new hire classes that ranged anywhere between 15 - 30 new employees.
BLUE SHIELD OF CALIFORNIA ...
Login or Register to view the full resume.
