SUMMARY OF QUALIFICATIONS
• Fifteen-plus years experience with a dynamic leadership profile and demonstrated performance strengths in the areas of Project Management, Supplier Management, Strategic Planning, Human Resources, Safety and Environmental Management, and Business Development.
• Work experience includes positions of increasing responsibility with The Boeing Company, McDonnell Douglas, Harris, Lockheed and Rockwell; in addition to consulting experience.
• Management experience enhanced with a working knowledge of business and operational work environments with a strong customer focus. Demonstrated ability to maintain effective customer relations and performance strength delivering products/services meeting and/or exceeding customer expectations.
• Demonstrated ability to identify requirements from multiple customers, manage requirements through project completion and operationally deploy requirements to the user community.
• Collaborative leadership style and team player who fosters confidence, trust and respect having established, effective working relationships with customers, company and community leaders.
• Experienced using workflow and process analysis. Effectively employs use of Lean and other continuous improvement tools to successfully drive organizational change and process redesign. Guided the integrated application of quality principles, process standardization and process management throughout all work assignments. Thorough knowledge of Malcolm Baldridge and George M. Low quality principals and approach having served as Project Manager leading the pursuit of these two distinguished quality award pursuits; being recognized as a finalist and an award winner for this national and NASA quality award.
• Recipient of NASA's Highest Award, The NASA Silver Snoopy, and the NASA Certificate of Appreciation recognizing outstanding performance.
• Successfully completed corporate and community executive development programs with proven corporate, customer and community relations skills.
PROFESSIONAL EXPERIENCE
Dagny Taggart, Inc.
Maitland, Florida
• Dagny Taggart, Inc. provides a wide variety of consulting services to meet government and commercial customer needs. We are a woman-owned, small disadvantaged business located in Maitland, Florida.
Project Management
All Points Logistics
Kennedy Space Center, Florida
Project Manager Engineer
• Contract hire brought in at the request of The Boeing Company to implement an enhanced RFID system across the organization. Responsible for identifying all customer requirements, documenting all phases of the project, providing regular project status, and deploying the use of the new system to the user community.
• Responsible for external customer relationship management to include NASA and KSC Contractors. Tasked with providing regular project status to external customers, and effectively partnering with these customers throughout the project life cycle.
The Boeing Company
Kennedy Space Center, Florida
Project Manager, Integrated Work Control System
• Responsible for successfully deploying a Manufacturing Execution System (MES) across the Spacecraft Services organization (Boeing CAPPS and ISS contracts). The end result being the transition from paper to electronic work
Resume-Project Management (cont’d)
Project Manager, Integrated Work Control System (cont'd)
• procedures. This $1.2M project included successfully implementing the software tool and supporting infrastructure; and deploying the tool to the operational work environment.
• Performed a gap analysis of software capability implementing needed work control process improvements.
• Working with NASA Customer, partnered the work execution process flow for all operations performed by the contract successfully transitioning these processes, and improved work processes, to the electronic platform.
• Responsible for managing the software supplier and the Boeing Information Technology group responsible for installing and tailoring the software. Documented all phases of the project providing regular updates to customers. Managed training of the Boeing and NASA user community. Achieved all project milestones completing the first pilot in six months, a record go-live cycle time for the software supplier.
• Key interface with NASA and KSC Contractor external customers responsible for relationship building, providing project status and the timely resolution of customer concerns.
The Boeing Company
Kennedy Space Center, Florida
Project Manager, Supplier Program Management
• Tasked to change the culture of what was a Procurement organization to a collaborative, team-based Supplier Management organization.
• Redefined team roles and responsibilities, engaged the supplier community, deployed a mentor protégé program and developed an outreach program providing training opportunities for suppliers.
• Managed all aspects of supplier relationships and performance throughout all contract phases. Developed the first Supplier Scorecard measuring cost, schedule, technical, safety and quality performance. This data was presented to the Program Manager on a quarterly basis and served to assess supplier performance against NASA and Boeing requirements.
• Created a Supplier Management Plan and developed corresponding policies and procedures documenting requirements and defining team roles and responsibilities.
• Established effective, collaborative working relationships with all external customers including small and disadvantaged businesses and suppliers subcontracted to Boeing. Maintained an outstanding relationship with the NASA customer partnering process improvements and project direction throughout the course of this effort.
• These efforts served to significantly improve supplier performance and to lower associated cost. The process also served to identify – upfront – the supplier’s capacity and capability to perform the statement of work.
The Boeing Company
Kennedy Space Center, Florida
Project Manager, Voluntary Protection Program (VPP)
• VPP Project Manager for the Payload Services organization (Boeing CAPPS and ISS contracts) responsible for leading the effort to secure Occupational Safety and Health Administration (OSHA) VPP STAR status.
• VPP process cycle-time is typically 3-5 years. Commitment to customer to complete in less than 18 months; to include application development, performing mock-audit activities and hosting OSHA’s on-site audit.
• Due to the magnitude of this effort, effectively engaged NASA and KSC Contractor customers by establishing a Leadership Committee consisting of prime customers to communicate and coordinate significant project milestones. Provided regular project updates to key NASA customers and established highly effective customer relationships with key OSHA agencies (Atlanta, Southeast Field Offices, and Washington DC) and with the NASA HQ Customer located in Washingt...
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