SKILLS
Microsoft Office, Excel, PowerPoint and Words. Knowledge of equipments use in electrical distribution system. Understand electrical theory, General Orders 128 and 95. Knowledge of CPUC requirements for overhead and underground electrical facilities. Proficient in the usage of protective clothing and equipment. Able to interpret work order maps. Possess strong customer skills and capable of building effective working relationship with employees. Knowledge of court trial procedures and possess project management skills.
Fluent in Cantonese, understand Mandarin and Vietnamese.
EXPERIENCE
Southern California Edison Company, Rosemead 06/96 to 07/11
Claims Representative
Conducted investigation on first and third party vehicle accidents. Evaluated property loss claims and damages to Edison Company entities. Investigated trip and fall accidents; interfaced with Edison Company contractors and field personnel. Managed multiple customer claims and prepared detailed accident reports plus memorandums on daily basis. Evaluated Company liabilities; negotiated settlements with claimants or their representatives. Made recommendations to management for settlement of claims. Managed cases that had moderate financial impact to the Edison Company. Represented Edison Company in Small Claims and mediations. Also assisted Edison attorneys as required. Exchanged information with insurance company adjusters and accident witnesses to process and expedite settlement of claims. Utilized Edison Company accounting procedure to facilitate amount of claims.
Planner
Three years experience as an Utility Service Planner in residential and small commercial designs. Duties involved developing estimates and prepared work orders. Designed construction plans and prepared invoices for material used in construction projects. Determined scope of work, method of service, and construction principles for overhead and underground facilities. Prepared maintenance work orders under time constraints. Determined manpower and equipments required to complete projects. Approved work order packages ensuring documentation of material used and work performed met requirements of applicable codes, regulations, procedures, and technical specifications. Utilized project tracking tools such as DSRP and Click Schedule to adjust timeline and provided updates. Coordinated and planned projects with other departments, and outside organizations to establish and met scheduled operating dates.
Groundman
Performed installations, mainte...
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