SUMMARY OF QUALIFICATION
A diverse Systems Engineer, Business Analyst with 12 years experience consulting business managers and leading by example. Experience in content management, system engineering, networking, database management. Perform system implementations, document architecture, install and configure systems. Perform asset management, security management and infrastructure management. Solve enterprise-wide problems related to: system security, network connectivity and performance, database/ file/ web/ backup/ antivirus/ print server, user profiles and policies, database schema, solve problems related to AD, LDAP, Oracle and SQL databases and storage. Integrate new technologies and translate client requirements into valid solutions. Work with Microsoft and Unix OS, TCP/IP, Cisco routing and switching, virtualization, web, client-server and cloud architectures. Develop and maintain autonomous systems, coordinate and communicate at all levels.
WORK EXPERIENCE
Business Analyst/ Project Manager, Contract, Hewlett Packard Corporation c/o The Computer Merchant, San Diego, CA 08/2011 to 06/2012
Conduct documentation for Environment Services (ES) team working on the Cigna Healthcare account. ES Team consists of 9 environments located at 3 different data center locations. Act as project manager developing processes, conducting asset management, content management of asset lists, process documentation, mapping server, application and database layers diagrams, spreadsheets and dba script. Conduct infrastructure security and asset management for Infrastructure team. Completed Hardware Server List inventory of applications, databases, software’s and servers by environment, 9 total environments, 3 datacenters. Completed Database and associated application mapping. Assisted team in providing database level for application startup shutdown procedures mapping. Planned and collected configuration management documentation and code for purpose of restoration of environments in case of disaster recovery and 3rd party audits. Researched and recommended toolset for configuration management of Cigna account. Created processes for service management and on-call process and procedures. Managed content on Share Point portal sites.
Systems Engineer, Contract, IBM Corporation c/o CDI Corporation, San Diego, CA 07/2010 to 11/2010
Responsible for the development of the Amgen Service Catalog. Work with IBM Lotus and Tivoli service management software on change, problem, configuration and incident service management for Amgen. Completed FDA Regulatory and Amgen’s Integrated Service Management tool training.
Systems Engineer, Govt. Contract, Jacobs Engineering, San Diego, CA 10/2007 to 11/2008
As a member of the Next Generation Enterprise Network (NGEN) service design team, conduct functional assessment and service design specification for Infrastructure and Business sections of the NGEN service catalog. Provide analysis and recommendation in accordance with ITIL Framework for the NGEN Certification and Accreditation and Operations Test and Evaluation portions of the NGEN Service Catalog.
Work with ITIL process and the work breakdown structure to identify components, dependencies, services as they relate to the service catalog and CLIN level agreements. Provide engineering expertise to solve complex issues as it pertains to network design requirements, functionality and criterion. Perform Gap analysis of the existing network and future, to-be network in-accordance to the Department of Defense and Department of Navy requirements and functionality. Identify problem areas and recommend solutions between the current Navy Marine Corps Intranet (NMCI) and the NGEN service catalog. Analyze NMCI contract requirements as it pertains to Gap analysis. Identify problem areas in the NGEN service catalog and recommended solutions. Investigate transformation from Storage Area Networking to File Area Networking. DoDAF Model, Test and Evaluation Master Plan, Netwarcom, Haipe, PKI, TCP/IP, Service Oriented Architecture. Consult on Doors database for requirement mapping. Work with Web Ex and SharePoint sites. Consulted leadership team on content management solutions and migration of Share Point portal metadata and F5 and Schema Logic construct solution.
Unix System Engineer, Contract, Apex Systems, San Diego, CA 10/2006 to 10/2007
Member of migration team responsible for migrating the County of San Diego Land Use and Environmental Group applications including Kiva Permitting System, (LUEG) Multiple Species Conservation Portal and the ESRI Arc geographical information system and special data engine.
Lead by Northrop Grumman; work with Bearing Point, EDS and AT&T teams on the migration of the County of San Diego Data Center. Perform application-centric migration of the County of San Diego CSC Data Center in San Diego, California to the EDS Plano, Texas and Tulsa, Oklahoma Data Centers. The environment consists of over 971 applications running on 600 Wintel servers and 160 Unix servers. Worked with System Engineer and Database Teams, Documentum Team, Application Team regarding content management located on Unix servers. Assisted with troubleshooting problem with Disk Block and Server Space, and documenting environment. Installed, configured and overall migrated the County of San Diego Unix and Windows servers and applications. Work with Sun Solaris version 8, Windows 2003 Advanced Server, Riverbed, Solarwinds monitoring and provisioning tools, MRF Geo Systems and 3rd party vendors on installation and configuration of County applications including: Kiva, Documentum Desktop Client, Enterprise Storage Area Network. Survey Record Imaging System, e-Commerce, ArcGIS, Oracle 9iAS portal and mid-tier applications, web components. Documented architectural diagrams, installation, configuration, application, backup and test sections of an application Run Book. Migrated Microsoft Share Point, Project Server 2003 application, ftp and mainframe batch jobs. Performed system, operational and user test scripts of applications running on Citrix Presentation Server Client, Version 10. Performed testing and problem resolution for the Citrix implementation with the Kiva and Sharpe Budgeter applications. Coordinate migration activities with County users and managers, Northrop Grumman Desktop support, EDS data center, AT&T PoP, and Bearing Point management, and COT vendors. Installed and configured Share Point portal on remote server in Plano, Texas. Installed Oracle application server portal running Oracle 10g on remote server in Plano, Texas.
Senior System Engineer, F/T Employee, Golden Hour Data Systems, San Diego, CA 02/2006 to 09/2006
Manage Windows and Unix systems for medical billing company. Plan and implement asset management, security management and infrastructure management projects. Created asset tracking, security and infrastructure planning documentation. Setup new employees user accounts in Microsoft active directory and ADT security system. Install and troubleshoot Citrix Web Presentation Client. Wrote Visual Basic script for automation of backup, manage Windows file server for office, perform Veritas Tape and .Net-backup and recovery. Setup satellite office VPN tunnel, and sync user accounts in active directory. Sup...
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