SUMMARY
• Master and PhD in Industrial and System Engineering focused on Quality Engineering and Management
• Ten years experience in Quality Engineering and Management
• American Society for Quality (ASQ) Certified Quality Engineer, Quality Auditor, and Six Sigma Black Belt
• Experience with ISO 9001, ISO 13845 Internal audits, Six Sigma Tools and Projects with ability to train others
• Excellent Analytical -Statistical and non- Statistical Data Analysis skills
• Experience with SPC, 8D problem solving, MSA, ERP systems in a fast paced manufacturing environment
EDUCATION
Ph.D., Industrial and System Engineering-Wichita State University (WSU), Wichita, KS - Dec 2010, GPA: 3.84
M.Sc., Industrial and System Engineering - Esfahan University of Technology, Esfahan, Iran - Feb 1998
B.Sc., Industrial and System Engineering - Iran University of Science & Technology, Tehran, Iran - Dec 1994
CERTIFICATES
• ASQ Certified Six Sigma Black Belt,#9654, American Society for Quality , USA, 2010, recertified 2015
• ASQ Certified Quality Engineer (CQE), #54530,American Society for Quality, USA, 2009, recertified 2015
• ASQ Certified Quality Auditor (CQA), #63955,American Society for Quality, USA, 2015
• Quality Function Deployment Green Belt, Cert #453053960,QFD Institute, Germany & USA, 2002&2010
• 3 Dimensional Motion Capture and Analysis System (Human Factor Analysis), Oxford, U.K, 2003
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PROFESSIONAL EXPERIENCE
Hi Tech Manufacturing LLC. (Aerospace, Medical Device, and Oil and Gas Industries contract manufacturer), Chicago, Illinois, USA 8/2013-Current
Quality Engineer
• Responsible to update, maintain, and continuously improve Hi Tech's Quality Management System including annual surveillance assessments/recertification
• Performed process capability studies for different Machines/Parts/Features
• Provide meaningful Quality measurement while ensuring that in-house or external Quality issues are effectively prioritized and acted upon in a timely manner.
• Responsible and Perform regular quality internal audit according to ISO 9001:2008 and ISO 13485, identify, follow up, and driving the implementation of corresponding corrective actions
• Executed quality suppliers auditing and developed and managed Suppliers' Performance Monitoring System
• Preparing, Tracking and distributing daily, weekly, and monthly quality reports
• Developed and improved the calibration system of the metrology tools
• Trend scrap and failure rates on a monthly basis to identify projects for continuous improvement/cost reduction
• Issue suppliers corrective action reports through monitoring inspection Non-Conforming Reports and verify corresponding corrective actions
• Developed Hi Tech Employees Training System
• Identify/investigate internal preventive and corrective actions (from customer complaints, audit findings, or internal opportunity for improvement) and work with engineers and supervisors to do root cause analysis and implement appropriate corrective actions
• Provide inputs to the Quality Review Board, KPI’s and Management Review
• Prepare reports, Management Review presentations and statistical summaries as directed or necessary
Rubicon Technology (Electronic Materials Manufacturer), Chicago, Illinois, USA 7/2011 - 2/2013
Quality Engineer
• Maintain ISO 9001:2008 QM System including annual surveillance assessments/recertification through conducting internal audits, identify non-conformance and proper corrective/preventive actions
• Take the lead to develop corrective/preventive action reports(CAPA): team up with engineers to analyze and investigate customer quality complaints/RMAs, determine root cause, and identify the improvement action items
• Involve in customers' audits(system/process) and followed up the action items till they got effectively completed
• Implemented statistical analysis, Statistical Process Control Charts, Cpk analysis, etc. using Minitab
• Perform gauge R&R(Measurement System Analysis-MSA) studies on the shop-floor
• Develop and maintain QC inspection standards to train QC inspectors
• Compile & write training material to conduct training sessions on quality engineering
• Maintain, update, and release engineering drawings based on customer requirements
• Review process planning, to ensure compliance with drawing, specification and contractual requirements
• Review manufacturing plans and preliminary control plans for gaps prior to actual run through Creating/ updating production travelers and work instructions for shop-floor use
• Troubleshooting of QC measurement instruments gauges
• Trend scrap and failure rates on a weekly basis to identify projects for continuous improvement/cost reduction
• Maintain the calibration system of the metrology tools according to ISO 17025 standard
• Responsible for incoming material quality from suppliers and product surveillance program
• Working with Process Engineers to develop engineering test to accomplish process development, improvement, and cost reduction through suppliers qualification
• Identify, investigate, and determine final disposition of non-conformances-MRB disposition
• Developed process FMEA& control plans for new products to meet the customer requirements
• Work with management team (Sales, Operation, and Engineering) on New Product Development process
• Played a critical role to qualify transferred manufacturing processes due to facilities relocation by developing test plans, sample t- test, and cpk analysis
• Facilitate quality review board for new product qualification/ handling customer quality waivers and Batch documentation review and product release
• Responsible for analyzing the weekly products shipment data to monitor any trend/shift in the variation of the process for the important product parameters
• Produce reports, presentations, audits, and statistical summaries as directed or necessary
LSI (Chassis Manufacturer)-WSU, Wichita, Kansas, USA 1/2006 – 5/2006
Lean Manufacturing Engineer- Internship
• Reduced lead time, amount of inventory, and created better utilization of space, using lean manufacturing techniques such as Value Stream Map (VSM), Swim Lane, re-design of facility layout, and 5S Implementation in Material Review Board (MRB) area and Disposition Material Crib (DMC) lab parts.
Wichita State University, Wichita, Kansas, USA 1/2006- 6/2011
GRA-Statistical and Non- Statistical Data Analyst in Quality Engineering
• PhD Research Dissertation in Quality Engineering- Quality through product/ service design &development(QFD...
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