OBJECTIVE:
Position working with people while problem-solving issues, with room for advancement.
Honest / Natural Leader / Versatile / Dependable / Punctual
Respected Team Manager supervising 32 people for Fortune 500 Company 10 PM - 6 AM / Eight years retail/customer service experience / Project management experience / Consistently awarded leadership roles / Unrivaled work ethic / Affinity for trouble-shooting / Dedicated and thorough / Energetic / Leads with integrity / Compassion for others
COMPETENCIES:
X Solid Business Judgment X Technologically Savvy
X Exceptional Communication Skills X Detailed-Oriented
X Organizational and Structural Skills X Independent and Self-Motivated
SELECT ACCOMPLISHMENTS:
X As Operations Resource, Frito-Lay, Beloit, WI 2012 - 2013
o Received multiple Golden Link Awards from team members
o Facilitation CI Core Training and Certification, Frito Lay
o Improved Team morale by creating cohesive working environment
o Initiated employee buy-in to Team goals and spurred sense of unity
o Authored and completed appropriate steps to eliminate consistent problem to Team
o Cultivated individuals to visualize problems and communicate them in proper and timely manner
o Everyone is treated fairly and consistently, resulting in Team respect and dedication
o Cooperation and Team spirit catapulted to beat goals consistently
o Number of Team Members grew by 28% in first nine months
X Requested to Mentor younger students and take on projects for Professors at ISU, Ames, IA 2010 ¡V 2012
X Promoted: Camper to Counselor to Director¡¦s Team, Children¡¦s Cancer Connection, Des Moines, IA 1998 - 2011
X Elected MVP twice in three months (once by peers, once by management), TX Roadhouse, Austin, TX 2009
PROFESSIONAL EXPERIENCE:
Frito-Lay, 3rd Shift Operations Resource, Beloit, WI June 2012 - Present
X Team Leader of 32 hourly non-union associates, with varying levels of experience and education.
X Responsible for oversight of eight different positions on a 32 person Team, overnight.
X Team development and discipline, quality control, cost control, service, and safety.
X Motivate Team to hit daily production goals.
X Organize and conduct monthly team meetings to implement action and improvement plans, using Excel and PowerPoint presentations.
X Enforce policies and procedures while developing individual potential.
X Communicate cross-functionally in operational/technical problem-solving.
X Serve as Liaison between team members and upper management.
ISU : Dept. of Ag and Bio-Engineering, Teacher's Assistant (Dr. Steven Mickelson), Ames, IA January - May 2012
X Developed students; resumes, cover letters, and interview skills by providing feedback on daily assignments.
X Initiated variety of work and tasks for multiple Faculty members.
X Organized laboratory prep for senior students.
Red Lobster, Server, Ames, IA August 2009 - February 2012
X Provide quality customer service to dining patrons.
X Built positive, long-lasting, collaborative relationships with customers and co-workers.
X Accountable for profitably building-up checks, as well as handle cash/credit transactions.
X Maintain sanitary dining and food prep environment regulations.
Dow AgroSciences: Mycogen Seeds, Operations Intern, Marshalltown, IA
May - August 2011
X Researched and implemented a new indicator and software for the plant¡¦s sheller scale.
X Using 2D software, designated areas of warehouse to certain items designed to minimize forklift cross-traffic flow and to maximize a safe work environment.
X Developed the plants Re-Bag Procedure using equipment manuals.
X Organized logistics office usi...
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