Experience Summary
IT Professional with over 10+ years experience working with small business networks to large infrastructure datacenters. Acknowledged as a quick learner with excellent communication and critical thinking skills working with a team or individually. Recognized for the ability to introduce new technologies that automate system processes saving time, budget and overhead. Able to quickly adapt to changes in environmental responsibilities and deliver escalated projects on time reducing network downtime.
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Professional Experience
Applied Discovery, Bellevue, WA 04/2012 - Present
Systems Engineer
• Responsible for setting up and maintaining all company local and remote hardware and software.
• Installation, cabling, ILO and OS configuration of datacenter Dell, HP and Isilon hardware.
• Maintain and configure DC’s, multiple domain group policies, OU’s and Service Accounts.
• Built, configured and manage McAfee EPO server and created policies for local and branch domains.
• Built and manage Symantec Endpoint Encryption server and deployed encryption to 100+ company laptops.
• Built, configured and manage LANDesk server and manage clients on company laptops and off-site desktops.
• Built and configured HP SIM server for ILO and patch management on HP P and C Class chassis.
• Update, manage image, patch and inventory 150+ remote site HP desktops.
• Create, clone, P2V and manage Infrastructure VM’s with VMware.
• Manage off-site disaster recovery tape backup system and create company backup policies.
• Update, manage and patch all company server, desktop and laptop images.
• Document and train Tier 1 and 2 teams for SEE, McAfee and LANDesk.
• Work with vendors HP, Dell and Enpointe testing and implementing new technologies into environment.
LexisNexis Applied Discovery, Bellevue, WA 11/2011 - 04/2012
Systems Engineer
• Maintained and updated HW, SW and images for 500+ HP PC Blade bc2500's.
• Managed Quantum tape back system via Commvault backing up and restoring SQL DB’s.
• Created and updated multiple OS production desktop images, patches and software with Altiris.
• Responsible for decommissioning systems and removing stale entries from AD and DNS.
• Virtualized multiple production OCR, Application and Web servers reducing IT footprint.
• Managed all DHCP Scopes and reservations for laptops, desktops and datacenter servers.
• Resolved and assigned all company permissions for Windows and NAS shares.
• Maintained Racktables DB keeping track of all computers, VM’s, Subnets, IP’s, Asset tags and Serials.
• Created and updated documentation for SE WiKi for imaging, processes and troubleshooting.
LexisNexis Applied Discovery, Bellevue, WA 08/2010 - 11/2011
Operations Support Engineer | NOC
• Managed, setup and supported all interior and client facing file, database, application, FAST and web servers.
• Setup OU’s, Security Groups and users in Active Directory for multiple domain environments.
• Setup, maintained and configured SQL, Web, File and Infrastructure servers for monitoring in NimBUS and Nagios.
• Resolved and reported permissions and performance issues with remote SAN and NAS devices.
• First response for troubleshooting server, OS, database and application problems to resolve incidents.
• Coordinated and managed the build and deployment of new web-based client workspaces and databases.
• Worked with Tier 3 Engineering teams troubleshooting pe...
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