BRIAN C. HAMPTON
5803 Royal Ridge Dr. Apt Q - Springfield VA, 22152 - 703-474-9413
OBJECTIVE
To obtain an entry-level computer engineering position that will allow me to use my skills in analytical thinking and problem solving.
QUALIFICATIONS
Languages: C, C++, Java, Verilog, Assembly (x86), Arduino
Applications: Labview, MATLAB, Xilinx ISE Simulator, MS Office, MS Project, Wireshark, NetBeans IDE, Remedy
Experience with PID controllers, FPGA boards, Embedded PIC32, Object-oriented GUIs, TCP/IP, Signals Analysis, and wire/wireless data transmission, Crystal Reports, Oracle Database
EDUCATION
Temple University, Philadelphia, PA
Bachelor of Science, Electrical Engineering, May 2013
- Concentration: Computer Engineering
RELEVANT COURSEWORK
Programming in C: Learned techniques for problem solving using algorithm specification. Tested and debugged basic computer programs.
Program Design and Abstraction: Programmed many object-oriented labs in Java, such as GUIs.
Advance Microprocessors: Analyzed 16-bit and 32-bit MIPS architecture processors.
Embedded Systems Design: Programmed a Spartan-3E FPGA board using Verilog hardware language.
Data and Computer Comm.: Learned techniques of digital signaling with amplitude, freq., and phase modulation..
EXPERIENCE
Voyport LLC, McLean, VA
Technical Support Representative, February 2014 – Present
- Setup and managed the 8x8 phone system within Voyport’s internal offices.
- Assisted in the development of the Voyport FAQs, Knowledge base, and iPhone/Android configuration manuals.
- Track client request for information, troubleshooting, and problem reporting using the Zendesk ticketing system.
- Assist in identifying solutions and/or improvements to problems/processes.
- Assists with special projects that are assigned.
- Run daily reports of Voyport’s application customer usage using DeltaThree API.
- Troubleshoot Voyport application issues and diagnosing hardware and software faults.
- Competitive Analysis project manager of competing international roaming companies.
- Troubleshoot bugs in the MINDbill CSI and Order Entry System API.
- Created customer reports by pulling data from our MINDbill server by using SAP Crystal Reports.
Micro Center, Fairfax, VA
BYO Sales Associate, December 2013 – February 2014
- Greet customers and present product solutions based on customers’ needs.
- Perform merchandising and departmental task including markdowns, price changes and cycle counts.
- Maintain product knowledge a...
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