OBJECTIVE
To obtain a position that will utilize my strong experience and knowledge in Quality Management Systems and Business Process Engineering as an opportunity to contribute to the success of the company.
EDUCATION University of Michigan-Dearborn
Master of Science in Engineering Management
Sharif University of Technology
Bachelor of Science in Engineering
Major: Industrial Engineering
Minor: Planning and System Analysis
Dearborn, MI
April 2013
Tehran, Iran
July 1995
EXPERIENCE Faurecia Automotive Interior Systems
(Saline Plant)
ISO/TS Coordinator
• ISO 9001 Implemented and Certified
• Quality Document Controlled and Designed
• ISO/TS Implemented and Audited
• Project Planned and Controlled
• Plant Quality Process Designed
MAPNA Turbine Engineering & Manufacturing (TUGA)
(One Billion Dollar Annual Turnover)
Organizational Support and Quality Manager
• ISO 9000 Quality Standard Management Represent
• Achieved SIEMENS License for Quality Assurance and the permit for SIEMENS licensed manufacturing for Gas and Steam Turbines (In-house manufacturing and Suppliers).
• Implemented and maintained Quality, Safety and Environmental Management Systems under ISO 9000 Standard (Certified by DQS-Germany)
• Extracted and analyzed manufacturing Quality Indicators and Continuous Improvement Procedures.
• Implemented Corrective Action Procedure, A collaborative method for Root Cause Analysis with Manufacturing department and Suppliers
• Conducted training workshops for supplier’s quality related personnel
Systems and Quality Assurance Manager
• Designed and implemented Suppliers Grading and Qualification procedure including Annual Quality Assessment, Periodical Inspection, Grading and Rewarding System for Suppliers.
• Implemented 5S method ( Japanese method for Disciplinary Organization)
• Prepared and implemented Customer Quality Plan including all Test Procedures, Records, Witness Points, Non-Destructive Tests, Welder’s Qualifications and Final Dossier
• Implemented IT Based Communication solution of Suppliers for Technical Document Sharing, Non-Conformity Reports and other data exchanges
• Designed and Implemented Non-Conformity Reporting (NCR) System for In-house and Supplier’s manufacturing activities
Quality Assurance Supervisor
• Defined and implemented Customer Satisfaction procedure and prepared Quarterly Customer Satisfaction Analytical Reports for top management
• Implemented 8D method for Quality Problem Solving and Root Cause analysis for manufacturing both in factory and supplier’s shops
• Implemented EFQM Business Excellence model (European Foundation for Quality Management) for Lean and Total Quality Management based and Quality Assurance Improvement projects (TQM)
• ERP/SAP implementation project for recording and analyzing NCR and other Quality Related data in QM module of SAP
Business Process and Budget Planning Specialist
• Designed and Implemented Managerial Systems and Business Processes base...
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