Objective
• To gain a position as a Network Administrator with potential for advancement based on personal contribution and accomplishments.
Profile
• Assemble, troubleshoot, and Repair units
• 7 years experience working on personal computers and laptop systems, I know the inner works of servers
• Great Organizational skills, highly motivated, quick evaluator and good problem solving skills
• Member of Electronic Technicians of America
Education
• Graduated Waller High School 2007
• Associates Degree from ITT Technical Institute in Computer Electronic Engineering and Technology. December 2010.
Employment
Test Engineering Support, Hewlett-Packard/Volt, Houston, TX 2011 to Present
• Providing hardware brake/fix support to the factory.
• Installation of new hardware for factory projects
• Resolving ticket issues.
• Installing of network cables to switches.
• Troubleshooting and resolution of network and fiber connectivity issues.
• knowledge of DNS and DHCP
Server Support Engineer, Hewlett-Packard/Uni-Data, Roanoke, TX 2011 to Present
• Providing 24x7 server hardware break/fix support at an enterprise class tier 4 Citigroup datacenter.
• Installation, decommission, diagnosis, troubleshooting, upgrades, and repair of HP Proliant ML/DL servers, HP Blade Systems, Dell & IBM X86 based servers. Configuration of different remote management interfaces (ILO, DRAC, RSA).
• Cabling of servers to network devices via IDF patching infrastructure.
• Troubleshooting and resolution of network and SAN connectivity issues.
• Utilization of ticket / issue tracking, asset & change management systems.
• Collaboration with System Administrator groups to provide maintenance windows for scheduled activities.
• Documentation of repairs and maintenance.
Field Technician/Team Lead, Prime Systems, Carrollto...
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