SENIOR ANALYST/TEAM LEADER
High-performance Information Technology professional with excellent analytical, communication and interpersonal skills. Diverse technical experience derived from rapid learning and effective application of cutting edge technologies. Team leader with fine-tuned multi-tasking capabilities, used to motivate, train and mentor people at all levels of technical expertise. Creative problem solver who accurately assesses technical situational challenges and successfully transforms ideas into appropriate workable solutions.
PROFESSIONAL EXPERIENCE
DUN & BRADSTREET, Parsippany, New Jersey 05/03 to 08/13
Consultant/Senior Technical Analyst (consulting assignment since 05/03)
Top Tier Technical resource and SME for clients J2EE based Enterprise Financial Risk Management product. Interface with external customers to support product and resolve customer production issues. Interface with client’s internal staff to resolve hosted production issues. Interface with offshore development team to resolve new issues and provide solutions. Provide support, maintenance and administration for QA and development environments.
* SME on web-based Enterprise Financial Risk Management software application utilizing Windows 2000/2003/2008, Tomcat 4/6/7, IIS 5/6/7, Oracle 8/9/10 and SQL Server 2000/2005/2008
* Utilized multiple platform, web, application and database technologies and tools to investigate and resolve highly technical hosting issues including ASP .Net, CSS, FTP, HTML, IIS, Java, Java applets, JavaScript, Tomcat, SSL, XML, network sniffers, jconsole, jprobe, Windows performance monitors, SQL profiler and many others
* Provided administration, setup, configuration, client data exchange (via FTP) and change management of client web sites
* Conceived, designed, coded and implemented utilities to augment and automate production processes
* Investigated challenging and highly technical product performance issues to determine root cause and provide an appropriate solution
* Wrote white papers on product performance and technical issues for Development team
* Developed fixes for performance issues to improve application availability, stability and performance
* Developed methodology to meet contractual Business Recovery and Disaster Recovery obligations
* Managed new customer technical implementation requiring data migration from a different platform and customer requested customized implementations
FUSION TECHNOLOGIES, Edison, New Jersey 02/01 to 05/03
IT Manager
Lead global team responsible for all aspects of computing infrastructure in an ASP hosting and development firm. Developed policies and procedures for global team to aid with systems maintenance, administration, user support, troubleshooting and repair. Motivate global team to think and act as a single entity following company’s “OneShore” initiative.
* Instituted data center power protection, offsite data storage and disaster recovery plans to effectively protect business from data and computing service loss.
* Redesigned and re-implemented internal networks and data center to allow for current initiatives and future growth
* Successfully implemented virus protection for all company computing systems. Identified and corrected security deficiencies at all infrastructure levels.
* Provided design and technical expertise in linking corporate network to strategic business partner networks while maintaining security and improving business partner service.
* Responsible for providing & maintaining enterprise backup systems. Managed backup media to ensure sufficient tape capacity, availability and rotation onsite and offsite using Veritas BackupExec. Backup system protected Windows 2000 servers, Windows NT server, Oracle/NT and Exchange 2000 systems utilizing Veritas agents.
* Responsible for architecture and implementation of 6 site international network utilizing Windows 2000 Active Directory and Exchange 2000 network services.
* Monitored all infrastructure systems for storage and resource utilization as well as system errors.
* Implemented plan to provide backup Internet connectivity for hosting service using multiple paths to the Internet and BGP to provide fail over.
INTERVET, Clinton, New Jersey 3/97 to 9/00
Formerly Hoechst Roussel Vet, U.S. headquarters of $450 million global pharmaceutical company serving 200 users
Senior Technical Analyst (permanent position following consulting assignment)
Reported to Information Technology Manager on all development and maintenance of facility computing technology and infrastructure. Supervised user migration to Windows 95 desktop and Lotus Notes messaging through designing and implementing complete remote access dial-in system for field-based users. Led successful campaign to identify and solve all Y2K system-related problems in a timely fashion with minimal impact to business operations. Initiated virus protection for company computing systems.
* Appointed Project Manager to successfully relocate U.S. headquarters by focusing efforts on reducing and eliminating business dependence on outside services. Conceived, designed and executed new computing infrastructure, plus decommissioned and transitioned all computing services impacted by move.
* Oversaw local implementation of international IT networking and infrastructure initiatives by guiding team in analyzing, developing and establishing global networking and application standards.
* Managed multiple IT team projects by coordinating internal and external resources to complete assignments.
* Instituted data backup strategy and system consisting of site power protection, offsite data storage and disaster recovery plans to effectively protect business from data and computing service loss. Backup system consisted of 80 DLT tape library with 2 drives. Tape Storage Management consisted of monitoring media rotation utilizing Veritas BackupExec on Windows NT. Backup system protected Windows NT servers, Windows 2000 workstations, Oracle/NT, Oracle UNIX and Lotus Notes utilizing Veritas agents.
* Provided top tier technical support on HP UNIX systems running enterprise financial, sales & manufacturing applications.
KAY ELEMETRICS CORPORATION, Lincoln Park, New Jersey 8/89 to 3/97
Project Engineer
Conceived, designed, developed and implemented real-time PC-based, as well as dedicated, data capture and playback hardware. Devised and generated software for delivery of real-time DOS and Windows-based signal acquisition/analysis software in PC environment. Created and implemented company-wide computing services and infrastructure for 50-user environment.
KEAN UNIVERSITY, Union, New Jersey 9/88 to 5/92
Adjunct Instructor
Taught general physics laboratory courses, prepared lecture material and conducted lab demonstrations, assisted students with questions on course material, graded lab work, ran test preparation Q&A sessions.
AT&T BELL LABORATORIES, Murray Hill, ...
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