EDUCATION
University of Regina, Regina, Saskatchewan, Cumulative GPA: B-
Bachelor of Science – Environmental Systems Engineer Fall 2013
• Geotechnical Engineering Final Project pass with distinction
• Computer Skills: C++ programing, Microsoft Office, Google Docs
EXPERIENCE
Quiznos, Regina, SK July 2007- Present
Assistant Manager
• Train employees in food preparation, and in service, sanitation, and safety procedures
• Handle cash and responsible for deposits
• Deal with customers on a personal level
• Observe and evaluate workers and work procedures to ensure quality standards and service
• Run quarterly reviews with all employees to ensure employee satisfaction and team atmosphere
• Manage employees on a personal level and create a team atmosphere
• Establish procedures to alleviate problems. (ie. Theft or food waste)
• Experience with reading resumes and hiring staff
• Create weekly schedules for employees
• Perform daily food preparation
• Cater for scheduled parties and ensure customer satisfaction
Sunrise Motel, Regina, SK
Front Desk/Reservations Attendant Jan 2004- Present
• Deal with the competitiveness of the hospitality industry
• Plan, schedule or supervise the work of employees
• Greet, register, and assign rooms to guests of hotels or motels
• Solve customer issues on a 24:7 basis
• Organize records of rooms, availability, and guests’ accounts
• Record guest comments or complaints to further improve customer service
• Review accounts and charges with guests during the check out process
• Manage housekeeping staff
• Arrange tours, taxis, or res...
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