SUMMARY
• Over 8.4 years of strong experience in the field of Software Testing
• Around 6.4 years of experience in Healthcare Industry (2.4 Years in Onsite)
• Have experience in working with IT Companies such as Cognizant Technology solutions (For Emdeon), Tata Consultancy Services (For Wolters Kluwer), iSOFT (National Health Service)
• A solid understanding of all phases of the STLC and AGILE methodologies right from requirements gathering till post implementation support
• Experience in testing of client/server and web-based applications (web-sites and portal testing) with manual and automation approaches using QTP 9.0
• Expertise in creation & execution of Test Plans, Test cases scenarios from requirements Involved in creation of Project Status Report, Testing status report, Metrics Planning & Tracking Sheet, Traceability metrics, Software Configuration Management Plan, Resource Management Plan, Risk Management Plan and Review log for audit purpose
• Performed the RCA & DPA for each release to preventive action to stop defect leakage for next releases
• Experience in team handling, team mentoring and various trainings to team
• Having knowledge of BPT framework and conventional testing models
• Have experience in client interaction for around 2.4 years and worked on onshore-offshore delivery model.
• Experience in UAT & production support and service management tool as HP service desk Expertise on different Bug tracking tools: Application Lifecycle Management (ALM), Quality Center (QC), Test Director (TD)
• Involvement in rigorous QA cycle of various releases including Deployments on Servers
• Experience in Feeds & Web-services testing for data validation
• Experience in using the SCM tools such as CVS, WinCVS, Clearcase, Microsoft Visual SourceSafe and CCM Synergy.
• Hands on experience with Test Management Tools like Quality Center & Application Life Cycle Management (Currently acting also as ALM Administrator).
• Exposure to the processes and documentation practices adhering to SEI CMM Level 5 standards.
• Excellent team player with good communication and leadership skills.
• Successful Implementation of CMMI Level 5 Process in Cognizant for Emdeon (Data Restructure Project)
• Successful Implementation of TMO Process in ETS (Enterprise Technology Solutions)
• Successful Audit & Implementation of TMO Process across all Projects in Emdeon
• Successful QC 10.0 to ALM Implementation in Emdeon
• Successful PPM Upgrade (Project & Portfolio Management Upgrade)
• Lot of Successful Enhancements Implementation in PPM
• Successful On Time Delivery with more Quality
• Successful Metrics Implementation across all Projects in Emdeon
• Successfully managed a big team with 15 members
ACADEMIC QUALIFICATION
• Bachelor Degree in Engineering (B.E) from Syed Ammal Engineering College, India
CERTIFICATIONS
• HIPAA – Internal
TECHNICAL SKILLS
Operating Systems : Windows XP, UNIX, RT Linux, SUN Solaris, AIX
Languages : C, C++, Java
Databases : SQL Server, Informix, Oracle, SQL, PL/SQL
Source Control : Microsoft Visual Source Safe, CVS, CCM Synergy, Clearcase
Bug Tracker : Clarify, Bugzilla, Quality Centre, ALM 11.5
UI Tools : QT Designer
Tools : Eclipse, Visual Studio, TOAD, SQL developer, NetBeans
EAI solutions : SOA, BPEL, JCAPS.
BRMS Tools : ILOG JRules, RTS, RES
Application Servers : Apache Tomcat, IBM Websphere (WAS 6.1)
Domain : Healthcare
PROFESSIONAL EXPERIENCE
ETS – Enterprise Technology Solutions
Emdeon Business Services, Nashville, TN Dec 09 – May 11 (OFF) Jun 11 – Till Now (ON)
Role: Project Leader
The Customer Integration Hub (CIH) is a framework which can enable us to perform the Enrollment operations and acts as a database which can be used to store customer in formations. The Enterprise portal is used by
Vendors to sell their products,
The Providers,
Rendering Providers
Payers to enroll themselves through Enrollment manager
Contribution:
• Manage Project Initiation through Closure.
• Resource Mobilization for Projects.
• Implement and monitor processes for Offshore Testing.
• Manage Delivery by Metrics.
• Publish KPIs for all Offshore Testing Projects on weekly, or milestone, basis.
• Participate in Weekly Review Meetings with Client
• Submit inputs for billing of effort.
• Offshore Team Management, Mentoring and Coaching.
• Issue Management.
• Providing accurate Testing status by creating Status report and sharing the same with Clients every day.
• Maintain the QA environment to test and deploy software releases and coordinate UAT with globally dispersed business users.
• Scheduling weekly status meetings with the Developers, Users & QA Team and developing testing metrics.
• Documenting and tracking defects in Rational Clear Quest.
• Scheduling Defect Triage call twice a week and follow up with Dev team to get the critical defects fixed and deployed for Testing.
• As a Onsite coordinator, my responsibility includes Reviewing Test Cases, RTM and clarify the issues and concerns raised by Offshore team.
• Participating in all phases of the project, from review of requirements and design to final system testing, deployment and maintenance.
• Web Service Testing is also done in most of the areas using SOAP UI tool
• Mentor Offshore testers and business unit personnel on general testing and documentation practices.
• Responding to immediate production issues, investigating fixes needed with developers and business and create test cases to test the changes made for immediate deployment in production.
• Identifying and recommending improvements to review processes, business products and services, particularly those that enhance customer satisfaction, minimize business risk and maximize efficiency.
• Working with development team, managers, and other QA members to better the QA process.
• Led the project, estimated and scheduled resources and time needed, developed guidelines and procedures, and scheduled timelines for the project.
• Managing portfolios of applications and concurrent ongoing test efforts, prioritizing projects, estimating and budgeting testing initiatives.
• Planning to support Testing in varying software development life cycle (SDLC) models ranging from Agile (component focused), Waterfall, V model, process based, methods
• Core Enrollment Webservice is a Java Enterprise Application which exposes a suite of enrollment services as Webservices. These services are available for internal as well as external consumers.
1. BatchClaimsService
2. EmdeonInternalWebservice
3. FinanceService
4. PayerService
5. ProviderService
6. VendorService
7. VisionService
8. ERA Enrollment
...
Login or Register to view the full resume.
