SENIOR-LEVEL OPERATIONS MANAGER
New Products Manager – Project Manager – Manufacturing Manager
Executive Summary
A skilled Industrial Engineer, Project Manager, with 15+ years’ experience. Proven ability to design cost effective manufacturing plans. Repeatedly launched new products into production on schedule and under budget. Energetic, creative, innovative and customer-centric professional, delivering revenue growth and reduced costs. Superior pedigree ensuring execution of operational policies, consistently delivering process improvements, and reducing manufacturing defects. An insightful and intuitive communicator with exceptional interpersonal skills that result in productive relationships with all constituents. Articulate, Passionate, Committed, Effervescent, Engaging, Polished.
Areas of Expertise
Project Management - Program Management - Manufacturing New Products - Process Improvement Supply Chain Optimization - Cross-Functional Team Leadership - Six Sigma
Cost Control - Root Cause Analysis - Lean Manufacturing - JIT
PROFESSIONAL EXPERIENCE
ALCATEL-LUCENT Plano, Texas 2000 – 2013
Global communications industry leader (Fortune 500 Company).
Supply Chain Program Manager (NPI) 2008 – 2013
Managed New Product Introduction of Alcatel-Lucent’s most critical North American customer solution (AT&T’s U-Verse) worth over $3 B. Led a cross-functional team including R&D, Product Line Management, Engineering, Sales, Quality & Program Management, while outsourcing production to contract manufacturers and original design manufacturers.
• Extremely successful production launch of AT&T “U-Verse” Triple Play (TV, Internet, Phone) equipment.
• Shipped more than 100,000 “Triple-Play” outdoor cabinets nationwide.
• Customer partner as member of cross functional team delivering new U-Verse solution on time and under budget. Customer (AT&T) rewarded Alcatel-Lucent by requesting assistance from my team with the nationwide launch of AT&T wireless service equipment.
• Won corporate “Alcatel Cup Team Excellence Award” by leading cross-functional team to automate data entry for drop-shipped customer deliveries. New system saved $200,000 / year.
New Product Project Manager 2000 – 2008
Managed operations portion of many of Alcatel’s most important North American product introductions including high visibility 1631, 7201 and 1696 programs. Planned Fortune 500 customer projects while ensuring compliance to specifications. Led efforts to establish production processes for new products including product flow, electronic and mechanical assembly, test procedures, and design for manufacturability. Identified manufacturing risks and incorporated risk mitigation actions before new products were approved for high volume production. Operations VP relied on my expertise and judgment in determining when new product designs were stable, reliable and ready for production.
• Coordinated efforts in Europe and the USA in adapting new 1696 product to the American market. This product was developed in France and Spain, produced in Italy, and is now sold worldwide.
• Worked with internal factories and external contract manufacturers to execute engineering prototypes and pilot series units for R&D group with over 35 designers.
• Won highly respected “Alcatel Operations Award” from VP of Operations for driving successful production launch of next generation 1631 Cross Connect project.
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RAYTHEON SYSTEMS CO. (formerly Texas Instruments)
Manufacturing / Program Manager McKinney, TX 1999 - 2000
Supported six program managers in all financial areas including price quotations and customer negotiations for new business. Managed financial forecasts, budgets, cost variance analysis, cost control and all production planning. Profit and loss responsibility for over $100 Million per year.
• Won prestigious corporate “Quality Award” given to top 3% of employees for improving quality of operations.
• Quoted and negotiated U.S. Defense contracts worth over $60 Million each.
• Local Program Manager on the AirTOW missile targeting project ($20 Million annual sales).
• Directed planning, scheduling, database management, parts procurement, assembly liaison and overall program operations of the AirTOW project.
Assembly Manager ...
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